Lumberjack Inn — Restaurant in Town of Tupper Lake

My kids and I were on a last minute trip to The Wild Center and we were told by a local to try this diner for breakfast...This was the WORST PLACE EVER, period. Do not waste your time!! This is a LONG story, but I am NOT making any of this up, I promise. There are about 10 tables in total and at least 4 people (waitresses and bussers) working in the front of this diner, and it took TWO HOURS (again, I am not exaggerating) for us to get 1 pancake, 1 slice french toast, and 2 eggs with homefries, bacon, toast. We were waited on AFTER 2 other tables that sat down after us. Coffee and apple juice were watered down. The eggs tasted like fish (?), homefries were like eating rocks, the bacon was complete fat, (there was no meat on the bacon at all... I have never seen that in my life) and toast was cold. My daughter thought there was sand in her pancake, it was so gritty! After the 2 hour wait, the poor service and bad drinks, I finally sent the eggs, homefries and bacon plate back, and the waitress did take it off our bill. Btw, that was the ONLY decently nice thing she did for us the whole time we were there. I paid for the bad pancake, french toast slice and watered down drinks, and as we were leaving the waitress CHASED us out to the parking lot, with our bill in her hand, and claimed that I didn't pay enough to cover the breakfast (remember - I paid $4 for a horrible child's pancake, that we never ate... I paid $6 for 3 drinks, 2 of which, we never drank). She added up the bill wrong, attempted to over charge us, and then tried to BLAME me for it!!! I showed her how 6+4+4=14, and the tax and so on, and she saw the mistakes on the bill, and we were FINALLY able to leave. I am STILL kicking myself for going there. We were on a mini vacation and we needed all the time (and money, I am a single parent) we could get. We passed a McDonald's on the way to this place, and although we almost never go there, I wish we did. I suggest you pass up this diner and just go to Mcdonald's, if you are ever in the area, they are 2 or 3 minutes away from each other. You will save yourself lots of time, (I am sure some) money, stress and you will be able to get your family a decent meal. Also, to be fair, there was one nice bus girl who saw that I had kids, and after about 20 minutes of us waiting for a table, cleared a place...

Driving through and looking for a good breakfast place. I suggested McDonalds but my wife and I would rather spend our money at a local small business. Drove past the Lumberjack Inn in Tupper Lake. Looked hopping and it had good food reviews. The place was about 2/3 full with a large party of 10 seated and placing order. Alex, our waitress, said they were pretty busy and it might take a little longer to get our breakfast. Right after we came in the place filled to capacity - which was not a whole lot. Alex promptly took our order and kept our coffee mugs full. After about 30 minutes we asked how much longer? Alex said she would check - and then filled our coffee. The kitchen was incredibly slow and Alex said that there was only one cook (at the 45 minute mark) - and then filled our coffee. We started to see order moving out now but noticed people that had gotten there after us were being served. We were at the 1HR mark and Alex came over to deliver our check only to find that we never even had gotten our food. She said that our order should be up soon, and filled our coffee. At the 1Hr and 20 Min mark we gave up as we saw four other groups that arrived after us get served. Another person came over and apologized and said that our order was just now being started (obviously they lost it). She asked if we could wait and then offered to comp our coffee. We told them to just keep it and paid for the pot of coffee they served us. It's too bad because the food looked really good and we had high expectations. Next time if they would have been a little more up front about the wait then we would have gone down the road and I would not have had to write this about a small, locally...

Very disappointed. My husband and I were looking forward to enjoying a meal at the Lumberjack Inn after spending a day in the area. I had been there with family years ago and was very excited to stop for an afternoon breakfast again. We waited near the door for a few minutes before two waitresses emerged from the back and made their rounds refilling coffees for guests. We weren’t acknowledged (a bit awkward but no big deal) until one of them came over to us and said it would be about a 15 - 20 minute wait, which was not a problem at all. We asked if we should just wait outside and check back or wait in our car and she said she’d find us when seating was available. So we let her know we’d be in our car around the side of the building. Several minutes later, other people pulled up and it appeared they were told there would be a wait as well. They stood outside and were called in around 5 minutes later. We continued to wait for close to 30 minutes before deciding to take our business elsewhere. Definitely not the same welcoming experience...