I had one of the worst experiences tonight at Tully’s. I was out for my birthday dinner with Ana and her 15 month old daughter. The order that Ana wanted was Buffalo Chicken Tenders (the dinner portion). She asked for two pieces to be kept on the side for her daughter. The server told us they won’t do that. I asked for the manager because I have never heard of such a thing. The manager said they could do it and not to worry. That is good customer service. However, the “owner” of the franchise said no that he will not allow it. They tried to get us to purchase a meal for a 15 month old. Are you kidding me! I have been going to that restaurant for 7 years and will NEVER walk through those doors again. We left and I had just two sips of my beer. The check was never presented and not should it have been. This owner demonstrated a manipulative and non customer centric way of doing business and that is the furthest thing from my liking when dining out. “The customer is always right … not the owner!”