McDonald's — Restaurant in Town of Wellsville

I can not say much about the food or service because I don't frequent this establishment. However I can say that there milkshakes are better than they are next door. My sole purpose for writing this has nothing to do with the food or service. I enjoy listening to the police scanner, and I feel that if you're someone who uses the drive-through service often you should be aware of the fact that someone who works for this place, consistently calls Wellsville PD to tell them that they have a subject at the drive-through window who is intoxicated. After this person is finished with the phone call they'll proceed to make the customer wait appearing to be backed up or busy and in the process of preparing your meal when what they're actually doing is waiting for the police to arrive so that you will be stopped and arrested for driving while intoxicated. While I in no way condone getting behind the wheel while under the influence, people should be aware of this due to the fact that not even one time of the many times I have listened to this take place has it ever resulted in an arrest. Every time they do this to someone, it turns out that the subject is not intoxicated or under the influence at all. These people should focus more on fast, efficient, and friendly service instead of sticking there nose where it does not belong. Clearly who ever it is employed here that feels the need to do this is not a real smart individual, (which is probably why they work at Mc Donald's.) and should focus more on the business aspect and not worry about the poor person at the window trying to get a meal on...

New store, worse custom service ever! I've been in there a minimum of 10x since they reopened, and I have to say it is worse then ever! For example, when we went in for breakfast on April 1st, we went through the drive thru, sat there for 20 minutes waiting for a big breakfast with hot cakes, a sausage egg and cheese McMuffin meal with orange juice, a coke and 1 extra hashbrown... the order itself was a RIDICULOUS $20... and the wait? Really? The store was NOT busy, then we got our food, and NO HASHBROWNS! None! Not even the one we ordered extra! Took our order inside and it took me 5 Minutes to get the girl at the service desk/ register to come ask me what was wrong, grab our hashbrowns with her hands on the food, not the paper and toss them down into the bag... not a sorry for the mistake anywhere to be had, not thank you for coming, NOTHING, but over priced food and messed up orders... and this is just my most recent bad service story... I could go on and on! This McDonald's is a waste of space, and I'm not sure WHY my family wants to keep going for the over priced, can't get an order...

I usually give the benefit of the doubt. However, this is the WORST Mcdonald’s I have EVER been to!!! The floor was covered in dirt and food. The tables weren’t wiped down. The back (where food is made) was DISGUSTING (things were thrown all over & caked on food and dirt.) The employees were complaining of nothing to do because the customers slowed down. Here’s a thought, maybe pick up a BROOM and sweep or wash down the tables!! We waited a good 15 minutes for our food. Our food sat on the back counter for multiple minutes while the employees were telling jokes to one another. Then when the employee gave us our food, she forgot half of it! She said “my bad.” Also, our chicken sandwiches were rock hard. I can’t believe they haven’t been shut down yet! The dirtiness is what concerns me the most. This location defintely needs a big boss from corporate to do a suprise...