iKON Ice Cream — Restaurant in Town of Wheatland

My Husband & I always stop by IKON to grab some ice cream and we NEVER HAD ISSUE WITH THIS SHOP ! . (One of the best shop around Monroe area) In honor of their son I’ve always donor money after each purchase and never had the mind set that I was buying ice cream just because it was ice cream . Each scoop, every milk shake met something! Unfortunately one night we decided that we would like to shop in before closing time and my husband had a bandaid in his ice cream ! I run the ice cream right over there was whip cream and other topping on the ice cream . Also the bandaid was bloody . Unfortunately we had to get the health department involved. I believe everyone should check their ice cream before eating it and LEAVING THE SHOP ! This was their almond ice cream . I also spoke with the owner of ikon , was told the employee didn’t do it of course ! And was told to contact Perry’s ! So please be careful when going to ikon . I don’t think I will ever eat ice cream...

We stopped in after a travel soccer game.

So did the rest of our team and the opposing team. Players, parents, siblings, coaches and their kids...

The young staff working the counter ABSOLUTELY ROCKED IT. Wow! Impeccable customer service, great communication between staff, ungodly timing (seriously these kids served a random swarm of 50+ people in less than an hour!!), and they put out a wonderful product.

This lovely little shop has over 3,000 flavor combos. I got the key lime pie with a vanilla base and a Butterbeer.

I've worked in restaurants all my life and if 50+ people randomly showed up with custom orders (everything on their menu is customizable mind you... Bubble tea shakes, ice cream blends, sundaes...) I probably would've just taken the L and quit. The staff never stopped cranking or giving service with a smile.

The owner(s), manager(s), and parents of these kids should be so proud. Their work ethic and quick team work really...

I was not really impressed... the young girl forgot to cash me out and there seemed to be some confusion on who was making the order. She poured the leftover of a customer’s previous order (maybe they doubled it) into a cup for my chocolate milkshake. It was between a half to 3/4 full and and noticed that she had a clear lid in her hand and then decide to get a lid that wasn’t see through. I am assuming it was because it wasn’t a whole/full cup. I was asked by a young man if I needed anything else after I stood there for a minute with my order because I had not left. I said I would like to cash out and he apologized and promptly...