Mikasa Asian Bistro & Sushi — Restaurant in Tracy

I usually like going to this restaurant in Tracy, but today I was quite disappointed. Since I am on a diet and can't really have any rice, I asked for them to do sushi without the rice around it. Mind you, tons of other restaurants who serve sushi have done it without question. They told me that was OK until I got to the place. Then I was told that they couldn't 😐. I already waited 25 minutes and was there after they said the food will be ready. They were still preparing the food which was fine with me, as long as they got my order right since I'm already here. When I called on the phone I told them that in my Binto box I wanted no rice and just salad. I was already at home when I opened up the box and all they gave me was rice. They didnt give me any salad at all or the soup that usually comes with it. I called and the least they could say was sorry and if I wanted to come back to pick up my salad 😑. They said they'll do better next time but best believe there won't be a next one.

I recommend that if you take food to go, make sure to check your food before you leave, to make sure the people there know how to follow the directions. I dont want anyone to waste $31 on nothing like I did. Y'all lost a customer ✌. Next time I'll go elsewhere to another Japenese restaurant that caters to their customers and knows what they're doing. I gave 2...

Ordered $80 worth of sushi. I love their food but today I called once I got home to let them know that one of my orders was wrong. It takes me about 25-30 minutes to get to this restaurant so an hour of driving for sushi is enough. The owner 'Mama' doesn't try to do anything but get me to come back.... two hours of driving for food is way too much. After trying to explain to her multiple times that I know what the rolls look like because I order from there all of the time, she starts being extremely rude, unhelpful and tells me she doesn't appreciate my business!!! Can you believe the audacity??!?!? I'm baffled. Owner treated me like I was stupid, unpatronizing and not willing to help when they mess up. Won't go back because of this outlandish service. They must be extremely hungry for money if they won't even help a customer that got the...

If you know what GOOD sushi is, don't come here, I should of took a picture of my food but was disgusted! One tempura shrimp roll, I ordered n couldn't find the tempura batter in the middle, the size of it was tiny. I tried one piece n didn't eat the rest!! I ordered some sushi that was suppose to be raw tuna!!! Last I checked tuna is not pure white in color, wish I took a picture of the dish. I don't write reviews to ruin a business, but just to give honest review. Also there's a mandatory 15% or more tip demand!!! If i wanted to tip because of good food n service That should be our right to do so not madatory!!!! Tasted my friends rolls, n can tell you they were not good also, so if you like GOOD food n require HIGH standards of sushi, this is NOT the place!!! WE WILL NOT...