Gagliardi's 489 Restaurant — Restaurant in Trinidad

Apparently the chef makes what he wants no matter what is on the menu and the manager doesn't care. I ordered the Chicken Piccata, which is a spinach and mushroom stuffed chicken breast with julienne vegetables. I received a chicken breast with a lemon sauce, with capers in it, and steamed broccoli and carrots. We were not informed there wasn't asparagus or green beans available, they were just substituted with steamed vegetables without any word said. The baked mac and cheese tasted like it came from a box. I spoke to the manager and he said the chef has always made the orders that way but it doesn't reflect on the menu. I said it should have been explained when we made the order and we could have had the choice to continue the order or not. I could have paid a lot less money somewhere else for a piece of chicken and almost uncooked broccoli and carrots. He had no apology, no offer of a discount or to replace the food with anything else. He said did everything taste ok that you did receive and left the table. To be fair, most of the food did taste good, even though I didn't eat much of mine. We paid over $100 for 4 meals and 3 of them were wrong. Definitely not as fancy and high class as the website makes it seem. The don't care attitude was a turn off from...

We were seated immediately. Water provided 5 minutes later. Wait staff took our orders (for just two people), refilled our glasses 3 times. Other than that, not a look or acknowledgment and couldn't anyone's attention.

After an hour waiting for food I asked what happened, I didn't get an answer, other than a mumble that one of the other wait staff moved their orders in front of mine. No apology, no asking if I wanted to talk to the manager, nothing. Ten minutes later, our food mysteriously appeared, no explanation. Meanwhile, the manager is walking around the restaurant chatting up other guests and ignoring us.

During this time, we were polite and did not make a scene. We just wanted our food. Before we finished eating, the check came and the wait staff made a joke about the paperwork and said they hoped the food was worth the wait.

When we left, there were only two other tables still eating. When we arrived, the restaurant was almost full and about 15 minutes after we had ordered, a party of 8 arrived. They were seated, served, and finished eating before we even got our food.

And, still no comment, apology, or even thank you. I was only looking for a nice quiet meal and a little nit of service. I'm...

I got to the hotel after a long day driving and needed some food. I called the restaurant downstairs and they didn't answer. It was 8:30 they close at 9pm. I ordered chicken Alfredo as take-out so I could just eat in my room. I didn't know where to go to pick it up. Then found out I was supposed to go to the bar. The chicken was decent. It tasted like day old rotisserie chicken thrown into fettuccine. The Alfredo sauce was oily but tasted great.

The one problem I have is that they served it to me in a thin plastic desert to-go container. It was so hot that it melted through the plastic and oil and sauce was dripping all over the counter. Plus I almost burnt myself. I can appreciate it being fresh and hot but the desert tray with thin plastic was a mistake. Now I wonder if I ate plastic on my pasta. Not too happy about that.

Originally I had 4 stars for food but then I ate the mac n cheese. It tastes like the yellow nacho cheese spread mixed onto some pasta. No seasoning or cheddar cheese added. Very bland. Overall the fettuccine was alright, the chicken was okay. I'm a little pissed about the melted...