Dunkin' — Restaurant in Trumbull

Well wow what could I say came through the drive thru about 8:39am with me and my mom. If I could rate this Dunkin Donuts a zero I would. I have been coming to this Dunkin Donuts off and on and I have to say my experience was horrible the lady who was taking my order is guessing she was the manager was very rude and rushing me to place my order on top of it the staff is very unprofessional. Me and my mom order two avocado toast and Whoopi’s pie specialty donut. The avocado was half way burn and hard as a rock any more longer it would have been called rock and toasted avocado. I wouldn’t recommend going here your best bet going elsewhere either Dunkin’ Donuts on Main Street in Bridgeport everyone is really nice and give you some time to order without being talked over. I understand reviews may not matter but I wouldn’t want another customer experiences what i experience. I understand I absolutely can go elsewhere. Please look below at the pics Just unacceptable Your best bet order a coffee don’t eat the food toooo well done to the point it’s rock hard and burnt don’t waste your time. It’s not about the money it about the quality of food being reasonable. It’s a reason why there’s low review for a reason I recommend looking at those reviews than the five stars different staff and managers who has the same energy that they don’t want to be there and has a huge attitude. Thanks for reading my...

Customer service here is absolutely horrible. Specifically, one man in general, a little on the short side with a scruffy beard that always gives me the dirtiest look whenever I walk in the store, like he’s pissed off to see me, when I’ve done absolutely nothing and have said absolutely nothing negative to anyone to create that response. There’s only two out of the whole staff that are actually nice and professional that greet me with a smile and we small talk while I place my order. It’s a shame because I live right up the street and this is where I get my coffee in the morning before work, but I’m starting to get tired of the horrible customer service. You’ve got workers coming and going like a revolving door and they all have bad attitudes. You barely see the same worker there multiple times a week. Coffee is made right most of the time but the food is always made horrible, and customer service is always horrible. Would definitely recommend to go to a different Dunkin...

Terrible experience today 2/26/25, at 4 pm. I asked for a cream cheese bagel. The middle age person who was attending to the food was rude and TOTALY OUT OF LINE. When the bagel came out the oven, she slapped on a smudge of cream cheese only on one side. I asked to add some on the other side and cut it in a half. She did, but not cutting it. When I asked again to please cut it in half, she told me that she WILL GIVE ME THE KNIFE to cut it. WHATTTTTTT...........I was shocked....and said that she should do that not me. Then she threw the bag on the counter. NEVER saw an attitude like this..... I did say that it was rude and unacceptable customer service, and that I will complain to the manager. She waived the hand to me, I DON'T CARE.... This person does not belong in customer service , and hope that she will be replaced. Hope that the owners are reading this review, and take...