This Starbucks CONSISTENTLY gets my mobile orders wrong. I drink tea more than coffee so I usually get the tea lattes. I always order the Royal English Breakfast tea but on multiple occasions have been given Earl Gray tea instead (which is a very big difference). Two tea bags are supposed to come in the grande tea latte as well, and sometimes I’m only given one tea bag (even though I’m paying for two). This kind of negligence happens consistently at this location, more than others I’ve been to. It’s happened with coffee orders as well. I understand how busy the morning can get for them but this is just...
Read moreThis is hands down my favorite Starbucks in RVA. The atmosphere is awesome, plenty of great natural light and seating, and the service is incredible. I’ve paid close attention to store manager- she’s an awesome leader and her team respects her and gains from her leadership. This makes a huge difference in an organization. Awesome people serving awesome drinks (who even go the extra step of learning names and faces...
Read moreI know, i know... A bunch of snooty women who actually look down their noses at you and scorn... But the staff and service is why i go here. Hands down the best location for consistency. Plus i like making the patrons uncomfortable when I pull up in my raggedy old Dodge truck wearing beat up work clothes. But my money is just as...
Read more