Popeyes Louisiana Kitchen — Restaurant in Tulare

The worst Popeyes I’ve ever been to.!!! The staff was very unprofessional and the lack of sanitation in the kitchen and counter was terrible. My order was wrong, my fries were cold and the piece of fish from my sandwich was extremely oily; also my butterfly shrimp was like 90% bread 10% shrimp and yet overcooked. The worst part about it was seeing the girl in charge of the drive thru orders going back to the kitchen to cook the chicken herself with her bare hands without having to previously wash her hands or at least put some gloves on she was grabbing the pieces of chicken and putting them on a tray. After she did that she went back to the counter to make sandwiches-Again- bare hands and once she was done she continue with her duties at the drive thru window and now she was touching a screen, grabbing cash and credit cards( back and forth) -No washing her hands in between- the rest of the staff were being very scandalous and busy talking with each other while working and helping customers. I ate my food because I was hungry but it made my stomach feel disgusting and sick seconds after. It is crucial that employees take full responsibility of maintaining the sanitation of their work space as well as to make sure that the food is properly cooked and prepared. I hope that my stomach sickness goes away otherwise I’ll make this restaurant fully responsible for it. I’m a Popeyes lover and it was my first time visiting this location but What I saw today it was definitely out of the...

Horrible customer service. Racist comments were made about a black female customer who came in, ordered and left. Of course they waited until she left though. They smiled and laughed with her while she was there. And then as soon as she left, the 3 female employees started cackling and making rude comments about the customers wig and her hygiene. Every racist comment made caused them to erupt in laughter as if they were the only ones in the restaurant. Mind you, there were 10 customers in the facility. The larger older white employee constantly complained about having to pack large family orders placed. She even ripped a bag trying to pack it all. The male manager had to apologize to the customer and repackage the order into 2 bags to fit properly. The day shift is polite and professional, the night shift needs to be overhauled immediately!! I recorded most of my visit. I'll be posting the video in it's entirety on social media. The racist behavior @ this establishment cannot...

The drive thru was packed, so I decided to go inside. There were 2 people in front of me, so I didn't think it would take so long. I placed my order, I was given my cup. I went to the soda machine and they were out of coke zero and diet coke, so I informed the manager. She just said that they were out. So I asked if the drive thru had any. She got upset, then got the products to refill the soda macine!! There were no lids to fit my cup, so she (the manager) got mad that she had to fill it! All the garbage cans were full, the counters were a mess, food was all over the place. I waited 30 minutes for the 3 piece meal that I purchased, only to find 2 pieces of chicken! I've tried calling several times, but a machine keeps picking up. Never going to this location...