12-09-2024 @ 3:10pm Customer Service needs major work. To the red head lady up front making sandwiches today. Yes you greeted me when I made it all the way up to the counter not a moment sooner, due to the fact that you were busy with your own sidebar conversation. Immediately After that half dead greeting should have come 'I will be with you in a moment' but no it didn't you kept up your conversation with the young lady in back with braided hair taking out trash. And when I walked out you had the absolute nerve to say In Front of Other Guest ' I was about to help you, you don't have to be so impatient' If not for the fact that I was on my way elsewhere NOT IN A RUSH I would have made a whole scene and hurt your feelings, I am attempting to become a changed woman and stay out of confinement.... You are disrespectful, along with your attitude and appearance you should not be able to work with food or customers. Eat fresh and keep your damn mouth Closed with the...
Read moreDefinitely need to either train, have a discussion with or fire the guy that works nights that wears a diamond chain and a gold watch. This guy has made my order twice and both times the customer service is horrible. It’s clear that this guy doesn’t want to work here and he makes it VERY obvious. Ordered a footlong and got the amount of lettuce for a kids meal so of course I asked for more and the “more” was probably only enough for a 6 inch at best. I’ve never had problems at any other stores with pricing but was originally charged $5 more than normal so I explained it should be cheaper and he was clearly unhappy with that. I’m sure the guy who made my sandwich will see this so my words to you specifically are to show up to your job and do it how it’s supposed to be done without attitude or find something that doesn’t involve being...
Read moreWent in at lunchtime.. I said hello to the woman that was behind the counter and she did not even acknowledge me. She started moving bread around and after 5 minutes of me standing there being completely ignored, I said hello again. She slowly looked up at me, and shook her head, says to me Hold on, I’ll be right with you. Couple more minutes go by. She then finally gets her shit together and starts making a sandwich. Okay, cool. They were out of stock of all sorts of stuff. No lettuce, no spinach, no regular or medium cups. Fine, I got a large drink, no big deal. Over all, it just seems like the employees have a tough time keeping up with the place. And an attitude adjustment. Maybe more training...
Read more