I recently had a regrettable encounter with Dodge's Chicken in Tupelo that left me deeply disappointed with their customer service. As a trucker in need of assistance for my 74-year-old mother, I reached out to the establishment for a simple request for printing services. What ensued was an interaction marked by extreme rudeness and a lack of basic hospitality.
Upon calling Dodge's Chicken and explaining my situation, the woman who answered the phone initially claimed they did not have a printer available. While I was understanding of this limitation, her demeanor quickly turned hostile as she bluntly stated that printing services were not for the public. This response caught me off guard, as I had hoped for a more compassionate and accommodating attitude given the circumstances involving my elderly mother.
What struck me most was the stark contrast between the perceived reputation of Dodge's Chicken for hospitality and the reality of my experience. Instead of receiving the assistance and kindness I anticipated, I was met with unwarranted rudeness and dismissiveness. The culmination of this unpleasant exchange came when I requested to speak with a manager, only to be met with further disrespect as the woman abruptly hung up the phone.
In the realm of customer service, empathy, respect, and a willingness to assist individuals in need are fundamental pillars that any establishment should uphold. Regrettably, Dodge's Chicken in Tupelo fell short of these expectations during my interaction with their staff. The lack of professionalism and courtesy displayed during our brief communication left a lasting impression of dissatisfaction and dismay.
In conclusion, my experience at Dodge's Chicken in Tupelo was marred by an unfortunate display of rudeness and unhelpfulness from the staff. As a customer seeking basic assistance, I was met with a level of disrespect that was both surprising and disheartening. It is my hope that this review serves as feedback for the establishment to reevaluate their approach to customer service and strive for a more welcoming and accommodating environment for...
Read moreCompletely unprofessional work ethics are taught in this store by management. First off when my wife and I walked threw the door around 7am there was no greeting which is fine people get busy so thats okay. Then as I walked to use the restrooms the sanitary situation was not okay Trash in the floor, yellow liquid in the floor, and the smell so no big deal I will just use a bathroom somewere else right. Well after that we had went to the counter to try in cash a check (bad mistake) the lady behind the counter was completely rude and was not willing to help in any sort of way. Needless to say I will NEVER do business with Dodges store EVER again and I DO NOT Recommended unless its just a quick in and out. Oh yeah dodges has good...
Read moreLove this place!! I come here everytime I visit Mississippi. I'm from Michigan and it's hard to find delicious fried pickles and jo Jo's! The employees are always fast and friendly. Their gas is always the cheapest (although mostly all gas in Tupelo is cheaper than Detroit). They had closed for remodeling and the changes are great. Although this is a gas station it is always on my spots to visit list! I always recommend this place when I here my friends are traveling to Tupelo. It is well lit, clean, organized and thank God the bathrooms are...
Read more