KFC — Restaurant in Tupelo

Was going to dine in and we were met at the door saying that the dining area was closed. So we go through the drive thru and I ask if the dining area was open and the lady said yes. I told her that we was told that it was closed. Got our food. We didn't have any utensils to eat with or any napkins. So I go back inside for the utensils and was told again that the dining area was closed. I walked up to the counter and asked for some utensils. I went back outside to eat my supper and when I took a sip of my drink it was nothing but carbonated water. Nasty. So when I went back in to throw away my garbage. I got another drink. The lady that waited on us in the drive thru was very nice and was wondering why we didn't eat our food inside. I told her what happened and she apologized for it. So is the dining room open at all times or is it a problem with not having...

The customer service in the drive thru was absolutely awful! My elderly parents was trying to order when the man taking the order forgot to mute his mic & upon him rushing them about their order he blurts out " oh my god " after my mom stated she had more to order 😡, then when I asked if there was a problem he brushes it off like we had the problem. I told him we heard him & he says " I'm just waiting to take the rest of your order. As I tried to order he didn't even let me tell him what sides we wanted before telling us to just drive to nxt window, he just threw the order out without even telling him which sides. We had to just take what they gave !!! We tried to go inside to order as it would have been easier on my parents but they said the lobby was closed at...

Went today 8-07-2025! Smart mouth black lady at the window should be fired. She kept talking to other people in the background while I was trying to place our order and said “Oh hey LuLu” very rude and no respect. She acted like she didn’t care to take anyone’s order. Food wasn’t hot nor was it good. Very hard biscuits. We won’t be back An update as 8-09-25~ My elderly 84 year old Mother has gotten poisoned from there since we ate there on 8-07-25! It almost paralyzed her. Made her deadly sick. Very fatigued. She is still trying to overcome this sickness. We are not sure if she will make it or not. 🙏🏻 Warning to everyone please do not eat at this KFC at West Main Street in Tupelo...