My husband just waited on hold for 22 minutes! 22 MINUTES YALL! I called juras and talked to someone within 30 seconds of calling them while my husband was on hold and they said it’ll be 25 minutes so my husband immediately left and stopped by Willie’s on the way still on hold mind you—he gets there and there’s a couple of families in there not crazy busy by any means. My husband gets to the front counter and the worker asks hi how can I help you? My husband still has his phone up to his ear on hold with WILLIES…he goes you know what, hold on a sec….and then a couple seconds later he says to the worker hey actually you know what why don’t you pick up that phone that’s sitting off the hook? And the worker picks it up and my husband says hey how ya doin?? And the worker is dumbfounded that my husband is standing there in front of him and on the phone…and then explained the situation to the worker. My husband asked for the manager and the worker replied that there wasn’t a manager in….never again… I get it times are tough and good workers are hard to find but maybe this review will help shape the workers that are there right now…..my business is done with them though...
Read moreNot much to say, which is sad considering the amount of money you’re paying for what suppose to be a quality pizza/wing joint! Pizza was bland, surprisingly small (with their $19 “Bigger” option). You’re better off with your typical franchise pizza place (round table, dominoes, etc). The wings were subpar at best. We ordered the saucy Buffalo wings ($14 option) which by the way wasn’t as described, didn’t even fit the bill of “saucy”. Last but not least ordered a pitcher of soda and they handed what seemed to be child size cups??!! All in all it cost a total of roughly $45 dollars! Not worth the money, wait, or time. If you’re a local resident and don’t want to go far to get a decent pizza, by all means eat here. I definitely wouldn’t recommend, nor will I be back.
Last note: It seems the place was also run by teens, at least the time I went in. It felt like they were disorganized and we had to ask for typical things like, plates, napkins, cheese/peppers etc. the overall attitude or impression I got was “blah” there wasn’t really an emphasis on customer service either, again my opinion. To each their own if you go eat here, you’ve...
Read moreI had high hopes for a new pizza place so close to my house.we walk down there we were greeted nicely we ordered pizza and wings.they brought us our drinks very quickly but then the pizza took quite a while to come and the wings took even longer. two of us and already finished our sodas before food came and then I asked and found out that refills on sodas were not free but we're a dollar extra.we ordered 1/2 combination half pepperoni pizza which was only slightly better than Costco's pizza except that the pepperoni had maybe one to one and a half slices of pepperoni per slice.outer crust of the pizza was very very good but at the centre it was rolled so thin that it just drooped and was almost non-existent crust in the center.I'll probably wait until they've been open another week or two and give them another shot maybe it will be better second trip. I've gone back for a second trip, and things were much better. Plenty of pepperoni and no droopy crust. Still not a fan of paying half price for soda refills, but had a discussion with the owner and see her reason for charging for...
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