Popeyes Louisiana Kitchen — Restaurant in Tuscaloosa

So we’re locals and this isn’t the first time here. That said this place has gone down in service quality over the years! Today the employees were rude, had attitudes, and for sure gave off “This is a job I don’t want to be doing and I’m only going to give 10%!” I ordered an 8 piece family meal and she says “it will be 15mins!” Then turned around and counted the chicken and said no we’re good. First off know your food count, secondly no customer should have to wait 15mins for a product you should always have on hand! My buddy ordered the same thing and was told the 15min thing and then he ordered something different because we couldn’t wait 15mins! So we noticed that not one person was back there cooking chicken, we didn’t hear sizzling of chicken frying or anything. Really? And to top it off the one girl at the register seemed o have a I don’t give a F attitude towards the service she was providing. It seems this company or owner doesn’t care about service and more about making money! Bottom line we won’t be going here again…. Guess BoJangles or KFC will be our chicken places from now on!

UPDATE: My buddies chicken sandwich was 1/3rd chicken and 2/3rds breading and he said it had a nasty old grease taste and left a grease film in his mouth, he couldn’t...

In line 15 min before 7pm. While in line the guy says I'm not taking anymore orders I'm closing. It was 1min til 7. Poorest customer service ever. He did even care to there was still chicken sitting there I guess they were going to take that home. The lady in front ask the guy was he not going to take her order he said if I keep taking orders I will never get out of here Wow guess he had a hot date. It was not like we were walking up we had been in line. Then the 2 employees thought it was funny that 4 customers were turned away. Wow that's not how things are done in Texas. We talking 7pm not even 10 or 11. Disappointed Trucker. I'll make sure to share it gets around about this popeyes in alabama mm77 make sure you get there about 30 min before the posted...

My teenage son, who was traveling with his Boy Scout troop, went in and ordered chicken strips and never received them. After several minutes he went up and politely asked if she forgot about him, because his friends had all received their food, the women accused him of lying and trying to steal food and claimed that he never ordered or paid. He offered to dig his receipt out of the trash and she cussed him and told him to leave. Because he is such a polite young man he did just that. And had to finish his 8 hour road trip without eating any lunch. I’m so very disappointed and dumbfounded that an adult women felt the need to speak to my child that way. Enjoy that $12 Popeyes. Because you will never again receive a...