3 Charritos Mexican Restaurant — Restaurant in Tyler

The oysters where delicious but the waiters customers service sucked! My brother and I ordered the fajita platter and the shrimp in special cilantro sauce, I have been to this establishment plenty of times and never been this disappointed. I normally get my food togo and discuss my order with the head chef for accuracy and he delivers ever time food be flavorful and delicious. Today we ate in and the waiter barley waited the tables practically avoided us, we ordered the food how we normally do with the chef and waited for our food to arrive eating out oysters. When the food arrived it looked great we took the first bit and the food was not to our normal satisfaction so we politely waited 10-15 min before the waiter actually noticed we barley touched our food then when told her that the food do not taste like it normally does she got an attitude and explained that all the food tastes the same! But why would it if I ordered it differently from the menu? We politely asked to speak to the chef and she denied to go get him which that would solve all misunderstanding, I told the waitress I did not and do not enjoy the meal offered to me and she just got an attitude and didn’t offer a solution just a togo plate. That was the worst experience we ever had at this establishment and i WILL NOT BE GOING BACK...

Got enchilada a plate to go served with rice and beans. I had three small enchiladas that were sitting in this soupy/pasty mix of enchilada sauce and the beans that should have been in the side compartment all over the place and a small scoop of rice... Not very visually appealing for sure and not really worth the 10 bucks I paid for it... You can tell the beans were from a can and the rice wasn't homemade. Same Spanish rice that everybody has. I expected more from an authentic Mexican restaurant. The guacamole, I got a large it was a small cup of guacamole with a large bag of chips for $8.. definitely not worth it. But the girl at the counter was very nice and polite, the atmosphere is very authentic Mexican feeling and there were many hand carved benches and things... I appreciate the craftsmanship of those kinds of things, but as for the food there was just nothing really special about it. They used commercial rice and commercial beans , enchiladas are very small and everything just souped up together wasn't very appealing to me. And for what was on the plate and the few customers that were in there, I thought the 30 minutes wait time was a...

I made a GrubHub order and was looking forward to authentic Mexican food. The delivery driver was great but the food was terrible. Not only did they get my order wrong and omitted an entire entree I was willing to let that pass but the beef on the nachos was tough and tasted old and there was only about 2 bites of shrimp. To make matters worse when I called the restaurant to report that not only did I not receive an entree but also 2 sides of rice I was met with a very rude employee. He didn't even ask my name or any information but insisted that he verified the order not only with me but with the GrubHub delivery driver. Not only did I never speak with anyone, how would the deliver driver know what I ordered. They refused a refund for items not received and insisted I was in the wrong. Same yourself the trouble. I just hope I don't get sick after eating a few bites of their food as I had to throw the rest away. Terrible food and...