Pots N Pans — Restaurant in Tyler

I called in advance at 12:30 p.m. to ensure that when my group and I make the hour and 30 minute drive the restaurant would not be closed or there wouldn't be any issues for the party of five that I was bringing. The restaurant states that it closes at 5 p.m. but they could not guarantee that they were going to have food when we arrived by 2:30 p.m. What is the point in having a restaurant state it is open until 5 if you're not guarantee food at 3 p.m. I informed the manager that I was calling in advance because that's a long drive to make and a restaurant wind up being closed or don't have enough food. Her response was in a loud angry voice "baby if you come on you might get some it's slow right now but I can't guarantee it's going to be some food when you get here". My advice is if you don't know how to speak to potential patrons in a professional manner, no matter how good your food is you would not be in business long, I will never patronize with this restaurant just based on the manager being...

I am from New Orleans and searched high and low for some soul food. I stumbled across Pots and Pans. The food was ok. I had the Turkey wings which they were both flat pieces. I got cabbage as a side. The cabbage was good but I got less than a spoonful. I also got a side of oxtails. The tails were very bland but I ate them. For $22. I would have expected a larger portion but what can I say. I am one who supports black and I would...

Best soul food restaurant in ALL of East Tx!!!!!!! Great down home service that makes you feel at home and welcome. Everything on the menu was absolutely mouth watering 😋 I ordered Smothered Pork Chops with Rice,Cabbage & Gravy and a side of sweet cornbread with a big cup of Grape Kool-Aid. The staff is full of kind and beautiful women that tend to you in a fashion that a person can only...