Subway — Restaurant in Tyler

We stopped in this location while we were playing in a basketball tournament over the holidays at Tyler High School. We walked in unannounced with a party of 20 athletes. There was only one person working. She confidently said 'let's do this". She methodically took each individual order with a smile on her face. As new customers came in she greeted them and apologized for their impending wait. She would then go back and continue taking our orders and creating our meals. I can't seem to recall her name but she was amazing. She had difficulty putting in our tax exempt information at no fault of hers (the button on the cash register wouldn't allow her to push the tax exempt) but she contacted the manager who within minutes appeared on the scene. She stepped right in and started helping with customers. Once everyone had been served she called me to the counter and did her magic. They both constantly apologized for the delay and the inconvenience. I was totally comfortable and patiently waited and in no time the transaction was complete. Thank you both for you service and professionalism.

Coach Mosley KHS Lady...

Put in a mobile order and when I got there they told me the bread was too hot and had to sit for 10 minutes before making my order that was placed 10 minutes prior they could have called me. I've worked at subway and know you can still cutt and serve the bread out the oven. On another note it's 11am beginning of the day how is your bread just now getting baked? Won't be coming back to this location the girl was very rude didn't even apologize, and then slammed my order together like I was a problem. If you don't like your job...

It was a blessing to meet 2 of the most down to earth and family oriented people in the world at a subway. the customer service was a blessing and I felt welcomed and just like family while they were still professional I have never had such a great experience. Of these people who love they're job and put heart into it. And they made my sandwich perfectly and didn't burn my bread!!!!! 🙂 I got the smiling green tag❤️❤️ Remember y'all are a blessing y'all are doing amazing ❤️ God bless y'all!! Y'all made a pregnant women...