If I could give this place 0 stars I would. Customer service is absolutely atrocious. I’ve never met so many rude people working in one establishment. There was a problem with their online ordering, so when I tried to order, it kept saying it did not go through. Because of that I ordered from somewhere else. The delivery guy shows up to my house with the order still and even after I was trying to be nice and tell him what happened he had a horrible attitude and kept saying I couldn’t get me money back. He left with the order and I called the restaurant to see if she could void it and put the money back on my card. Instead of being nice about it she kept me on hold for 15 mins and then got an attitude telling me she wouldn’t void it out, and then hung up on me. I called back again and she kept saying hello, hello acting like she couldn’t hear me then hung up on me again. Finally I called and I just said I’m taking you to court if the money is not back on my card and hung up. After that then the money went back on. Me as well as everyone in my household had always ordered from here for years, they knew we were regulars, so to treat your customers that’s given you constant business like that is disgusting. I WILL NOT ever be ordering from here again and do not recommend that anyone else does either. LEARN BETTER CUSTOMER SERVICE AND MAYBE YOU WOULDN’T HAVE SUCH...
Read moreWon't make that mistake again.
Ordered 2 lunch specials. Website, which overall I liked, doesn't really tell you what's included in the lunch special. In retrospect, it looks like you get to pick 1 "Rice" (which includes rice, lo mein and french fries) and 1 "Side" (which includes soups and drinks), but it doesn't make you pick from those lists, so I didn't pick a drink/soup and they defaulted to sending me ginger ale. Mkay.
Specified that the delivery should be simply dropped on the porch. But here's how it actually went: Me: sitting on toilet] Guy: [calling from cell phone] Foo he. Me: OK, the instructions were to just drop it on the porch. Guy: OK [click Guy: [talking through my screen door] Foo? Me: [yelling from toilet] Yes, the instructions were to just drop it on the porch. Guy: Uh, foo? Me: [YELLING FROM TOILET] DROP IT ON THE PORCH! Guy: Foo? Me: JFC, LEAVE IT ON THE PORCH!! Guy: OK, leave he? Me: Yes, leave it. Guy: OK, leave he.
Pork lo mein was just OK.
Fried rice was generic.
Pork chow mein was awful. Tasted..smokey, like it had been burnt or cooked over a campfire? And the veggies were limper than escarole in an soup.
Fortune cookes...
Read moreOrdered from this place a handful of times and food was good, however tonight I was extremely disappointed. Spent damn near $30 and the vegetable lomein had no veggies but broccoli. The bourbon chicken smelled horrible and had no sauce, no rice paid for broccoli to be added and three pieces of broccoli. When I initially ordered I asked for bourbon chicken with white rice and add broccoli. Instead of the ignorant girl on the phone saying it doesn’t come with rice she let me order it and when it arrived and I seen it was no rice, I called and spoke with the same rude girl who then told me on the menu it says large with rice which it doesn’t. It says with fried rice so that was my point in saying white rice. She yelled at me and wouldn’t fix the problem instead hung up on me. I then called back for her to have someone else answer and then the man that answered put her back on the phone. When I stated “you just hung up on me” she didn’t apologize or anything. WILL NEVER ORDER FROM...
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