Went through the drive-thru and the heavy-set Caucasian girl was quite obnoxious and rude saying I should have called ahead to place my order. And all I ordered was two 12 piece chicken strip meals with all sides mashed potatoes and gravy Plus 6 original recipe breasts. Now when I got home and checked my bags only to find the two 12 piece chicken strips,, two containers of gravy on top of nothing but coleslaws and a large box of 8 biscuits. When my husband pulled away from the drive thru I first glanced in the bag I saw the two buckets of chicken strips and the containers of gravy's on top and figured that was my sides. And the big box which I figured was the chicken breasts because the other stores put them in the large boxes. Even though I didn't see the 2 small boxs of biscuits I didn't really care because no one eats them anyways. I didn't bother to go back because once I pulled away I figured they would just say I tampered with the order. So to sum it up I didn't get my chicken breasts at all, purposely substituted biscuits because when you order two meals they put the biscuits in two different boxes not one. And she purposely didn't give me my mashed potatoes because she made sure that the 2 little gravys was on top to hide the coleslaws that are the same size containers as...
Read moreThis my first experience at this KFC, the woman who took my order in the drivethru barely responded, for instance when I ordered menu item one, she did not respond at all so I couldn't tell if she actually received my order, when I asked a question her response seemed entitled by her response and tone. When I asked a question regarding a menu item again she didn't respond. Also while placing my order a man walked up through the drive thru and stood in front of the menu sign, staff did not respond to him, I had to ask him to step away so I could see. Not KFC's fault but still annoying. The person at the window was pleasant but didn't provide me a receipt after stating it was in the bag when it wasn't. The meals came with a biscuit but no butter and the cole slaw was also missing. I didn't feel like driving back for another...
Read moreWalked into a KFC on rodi road in Penn hills pgh pa. The lobby was full of dirt leaves and garbage. Walked into the restaurant any way this floor was sootier greesier, black didn't look like it had ever been mopped. The windows were smearier also looked like they hadn't been cleaned in a long time. We left without ordering Stood there for at least 20 minutes was not greeted or asked if they could help us. I didn't want to go in after seeing the dirt however we did anyway. My point is that when you walk into a business the first impression is important and I wasn't sure if the food was safe with all the filth. I hope you take care of this problem since in the food service industry cleanliness and service...
Read more