Big Bad Breakfast - Cahaba Heights — Restaurant in Vestavia Hills

Arrived at 11:03 and joined waitlist. Said it would be 25 minutes tops. Waited 46 minutes and asked the host, the host said the app actually does NOT check you in and you have to tell them. Not clear at all and does not say that on the app. Waiting with my two small kids. Took an hour because after we told her, we had to wait longer. Our appetizer never came out.. I mean never. They said they didn't "prep enough" 20 minutes after we ordered, but they packed it up to go since it wasn’t ready until we finished eating, and we were still charged full price for the appetizer ($11) we never got until we left. My kids were done eating by the time I got the sauce I asked for for my food. Waiter was nice, but the most confusing dining experience I’ve had in Louisville. We will not be back and will...

I typically never go to a new restaurant the first week of it opening out of fear that they need to work their kinks out… HOWEVER, it’s Big Big Breakfast and I couldn’t wait! I have been to many locations and this one was just as amazing! VERY clean, friendly staff and the food was 100000/10. Having a BBB in Cahaba Heights is so exciting!!! I’m sure the line will be wrapped around the building in no time, so I was happy to go on a slow morning while it’s still new. Yall enjoy! BBB never disappoints and this new location...

Bad service, arrived and joined the waitlist for 30 minutes and the order took another 30 minutes. The french toast was oily and I asked the waiter to replace it with pancakes and got only one piece of pancake instead of a full order of three pancakes, Then I asked the waiter for the rest of the pancakes and still bringing me one piece of pancakes. Never come back to...