Noodles and Company — Restaurant in Village of Cottage Grove

The food was fine. The service was OK even though my order was incorrect once I got home. However, the thing that shocked me the most was that none of the people handling food wore gloves? Now I had noticed this the last time I was there. Found it strange that it wasn’t a corporate mandate to wear gloves, especially when the food preps are so visible to the public. But during my visit today, there was a young lady with several face piercings. Who was Fussing with her lip ring with bare hands. Attempting to put it back in her lip. Who did wash her hands after doing so. But did not wear gloves and went right back to preparing food with her bare hands. I find it unusual that it is not required by noodles and Company for their employees who handle food to wear hand protection? Very odd. Plus it’s a...

I coincidently was behind the last reviewer Alex. Last night was terrible service for a place like this. A few more hired hands would help in the kitchen. Drive up was so behind those customers were coming in for their food. Phone ringing constantly with no answers, Cash register was helping in the kitchen, - total of 3 people making the place run. Took a few minutes to be served at the register once I was next in line. And it took 35 minutes to get my food. It was a busy night, but it looks like Noodles needs to focus on hiring more help and having more presence on a Saturday night. My shrimp scampi also had 0 shrimp- which after the service I was kind of thankful. By the time I got my food I was nervous...

The food is consistent quality with other Noodles and Company locations, but the service here is quite slow. One thing to be aware of is if you place an order in advance for takeout, your order tracking may show the order is complete when it really is not. I had to wait a good 15 minutes after arriving on time for a pickup.

They also occasionally get orders wrong, such as when I ordered meatless chicken as a substitute but was given real chicken anyway!

I will say though, their rice crispy treats are delectable! And there is nice outdoor seating available for when the weather...