PieZanos Pizza and Wings — Restaurant in Village of Princeton

The pizza here is good, but the business itself is a mess. Do NOT order delivery. It’s handled entirely through a third-party service that’s unreliable (not necessarily Piezano’s fault), but the bigger problem is that the business has no phone number—so if your order goes missing, there’s no way to contact anyone.

We spent over $100 on pizza that never arrived and couldn’t reach anyone to fix it. The only way to order is through their website, which routes you to that same unreliable third-party service. The owner (who seems to be the only employee) is friendly but clearly hasn’t thought through the logistics, organization, or customer service side of things.

A professional response would’ve been to call us and say, “I’m sorry, we don’t have a driver—please pick up your order or I’ll refund you.” Instead, there was zero communication.

This isn’t the first issue either—we’ve ordered delivery before and only received half our order, with no refund for the missing items.

Good pizza, but terrible service and no...

We ordered delivery from here twice. The first time we only got half our order and when we called, I was transferred to " the manager" who never picked up. I called back twice and nobody cared. I did not get my money back. Last night we ordered at 4:15 for a 6:15 delivery. Thought we'd give them another chance. 6:30 came and went, I called the restaurant, and whoever answered said they were closed. I told them I had ordered a pizza for 6:15 delivery. Once again, I was transferred to the "manager" Who told me, "sorry, we cancelled your order". At 6:40 I got a text that said, " Your order was cancelled". 35 minutes AFTER the expected delivery time. My 87 year old diabetic father lives with us. He shot up his insulin at 6:10 for our 6:15 delivery, which NEVER came. I will NEVER eat from this place again. I didn't get refunded and everyone I've tried to talk to at the business was...

This place is still in it's soft open, but already the pizza and service are world class. The pizza here is as good as anything I have had in New York, and even better than most of the pizza I've had in Italy! Who would have expected to find pizza this good in a small Wisconsin town?! Super fresh and premium ingredients, AMAZING home made dough, baked to perfection and served with a smile by the Chef/Owner Ron. Ron's warmth and genuine passion for his craft comes through clearly, and his personable nature instantly made me feel at home. I wish him all the success in the world! He deserves it and so does Princeton! The price point is a little higher than some other local pizza places, but don't let that deter you. I promise, it's worth every penny and then some. If I could give 6 stars I would!...