Dairy Queen Grill & Chill — Restaurant in Virginia

This is a typical dairy queen experience. The staff are somewhat friendly, although not always the most knowledgable. It seems they have a lot of newer employees who just don't know how to make the drinks or ice cream correctly without supervision. However, if you get one of the more experienced employees, you are in and out with your cold treat in no time.

I have tried the hot food here a few times. Notably, the mushroom swiss burger and the chicken tenders. Both are average and what you would expect from a dairy queen. It's good for a quick bite, for sure and prices are relatively cheap. But, DQ is definitely better for the cold treats. I'm a big fan of the blizzard, but lately I have been indulging in the hidden menu treat of a Arctic Float. That's right. It's not on the menu but you can order it and the employees know what it is. It's a cup filled 3/4 of the way with the arctic rush flavor of your choice and then soft serve ice cream dropped right into it. The best of both worlds! Costs the same as a standard arctic float. I highly recommend it! Just make sure they fill the cup with the arctic rush first, otherwise the syrup won't...

I have been coming here for over a decade, basically grew up loving their Chicken Strips and Ice Cream treats. This family run store is so inviting and kind, that even when it's busy, they still do their utmost to give the best 5* service to you and your family. This popular place can become packed from families getting treats and eats after sporting events or school things. Kids excited for the delicious cold sweets ride their bikes with friends to come visit, that nostalgic view makes me fondly remember when me and my buddies used to do the same exact thing. Highly...

Every time we come, service is lackadaisical at best. Workers have a hard time understanding English and constantly mess up orders (especially when customization is involved). Blizzards are never flipped (probably bc they're not blended thick enough to stay). I've been duplicate charged on two separate occasions. Hot food is always bland and tastes distinctly frozen cooked. We keep coming bc it's convenient hoping that it'll get better but alas it never does. Disappointing bc the...