Five Guys — Restaurant in Virginia

I recently had the pleasure of dining at Five Guys, and I must say it was an outstanding experience from start to finish. Not only was the food exceptional, but the exemplary service provided by Manager Yassin truly elevated our visit.

Let's start with the food. Five Guys is renowned for its delicious burgers, and they certainly lived up to the hype. The patties were perfectly cooked, juicy, and bursting with flavor. The customizable toppings allowed us to create our own masterpiece, and the wide selection of fresh ingredients ensured that everyone's taste buds were satisfied. The fries were absolutely addictive, perfectly crispy on the outside and fluffy on the inside. Every bite was a delight!

Now, let's talk about Manager Yassin. From the moment we walked through the door, Yassin's warm and welcoming demeanor made us feel like valued guests. He effortlessly managed the bustling restaurant, ensuring that every customer received prompt and attentive service. Yassin's attention to detail was commendable, as he consistently checked on each table, making sure everything was to our satisfaction. His passion for providing an exceptional dining experience was evident in every interaction.

What impressed me most about Yassin was his genuine care for both his customers and his team. He effortlessly juggled various responsibilities while still finding time to engage in friendly conversations with diners. His ability to create a friendly and inclusive atmosphere made Five Guys feel like a home away from home. Yassin's leadership skills were evident as he motivated his team to deliver exceptional service, all while maintaining a positive and upbeat attitude.

Beyond his outstanding customer service skills, Yassin's knowledge of the menu was remarkable. He readily answered our questions, provided recommendations, and ensured that any dietary preferences or restrictions were accommodated. His commitment to ensuring customer satisfaction was unwavering, and it truly enhanced our dining experience.

In conclusion, I highly recommend Five Guys for its mouthwatering burgers, delectable fries, and overall exceptional dining experience. Manager Yassin's presence and dedication to providing top-notch service were the icing on the cake. Thanks to his exemplary leadership, we left Five Guys with satisfied appetites and smiles on our faces. We'll definitely be returning soon, eager to indulge in another...

I went to the Five Guys at Publix Marketplace tonight around 9:40 PM to get my daughter her favorite meal. She’s been sick, and she loves fries, so I wanted to get her something she’d enjoy. When I got there, I ordered a burger and, of course, their staple item—fries. That’s when they told me they were out of fries. Mind you, they close at 10 PM.

Disappointed, I left and started driving home, but I figured, forget it, I’ll try the Five Guys at Stafford Marketplace instead. It’s further away—not a quick five-minute drive like Publix—but I got there at 9:52 PM.

Not only did they happily make me fresh fries (which, by the way, were the best fries I’ve had from Five Guys), but the staff also mentioned that the Publix location could have made me fresh fries if they had just cut some more. That’s when it became clear: the difference between these two locations is night and day.

At Publix Marketplace, it feels like a bunch of kids running the counter, uninterested in providing good service. At Stafford Marketplace, it’s run by people who care—about the food they serve, the quality of their service, and the customers they’re serving. That makes all the difference.

From now on, I’ll gladly drive the extra 5-10 minutes to Stafford Marketplace. I won’t be going...

I was yearning for a burger and this was my only option in the area… The lady who appeared to be running things here this morning (Saturday morning) was excellent… she was greeting customers and saying bye, as well as doing a great job keeping track of the orders.

We used the website to place our order and our food was piping hot when we got it. The fries were excellent, so were the burgers. The only issue I have with this place is they’re wayyy over-priced! They really need to knock 25% off their prices, because I spent $50 today for two peoples to eat burgers, fries, and have small sodas – That ridiculous.

Overall, the place was clean and we did enjoy our visit. But I rarely go anymore do to these...