Hong Kong Chinese Restaurant — Restaurant in Virginia

This has been my go-to Chinese takeout joint in Petersburg for over ten years now. They've been a consistently reliable source of quality Cantonese cuisine and I've always found the prices and portions to be more than fair.

Their commitment to customer service is evident. When a minor mistake was made with one of our Sweet and Sour orders, they called and made us aware of it before we even noticed.

The cash-only policy can be a bit inconvenient at times and may catch some off guard. It's also a major bummer that they had to ditch their lunch buffet. But, the REAL bummer is Covid-19, which they take very seriously, and have to commend them on that.

My favorite dish is their Bourbon Chicken. It's glossy 'n' saucy and is rich with incredible flavor. Highly recommended!

FORTUNE: "A long-term goal will soon...

I was doing laundry next door when I saw their sign advertising the daily lunch buffet starting at 11am. So at 11 I entered the restaurant and paid for my lunch. The lady behind the counter was quite rude before saying it would be a few minutes before the food was ready. Ok , no problem. After 20 minutes some items where put out on the buffet. I went to put some of those items on my plate and was yelled at, I was told I had to wait until ALL items were out before I could eat. Like wth? So not only are they very rude, food not out liked advertised, it wasn't worth telling anyone about. Plus dining area was extremely dirty, saw 2 roaches on the table...

Dinner delivered, found shrimp in the plain fried rice after we were eating it and we have shellfish allergy, I called the restaurant, spoke with the manager did not even get an apology, all he said was we have been busy today! Hopefully we don’t go into anaphylactic shock and end up in the hospital. They did not even care, asked me if we could bring it back to them, no we paid for delivery and might have to go to the hospital, did not offer any empathy at all for their mistake! Beware if you order food here, they will give you whatever they want without concern rather than what you ordered and if you have an allergy could be a life...