Pizza Boli's — Restaurant in Virginia

I ordered a Large pizza with cheese and pepperoni on 05/12/2025. I received the pizza via delivery, after the delivery driver drove off, I opened the box and saw that I received a cheese-only pizza and it was dry like it had been sitting out for awhile. I called the store to let them know of the discrepancy and the person who answered the phone said it wasn’t their fault (although I placed the order online using my account which clearly shows the pizza being ordered as cheese with pepperoni… as well as my receipt). After trying to explain it to the person multiple times (he made it seem like he could not understand me), he finally said that I could order a new pizza… I told him it was unacceptable and I would like this order to be corrected and delivered again. The person said he would put a note on my account for a discount on my next order. I wasn’t happy with the interaction and lack of empathy/understanding so I acquiesced. I asked him if he could provide me with a coupon code or proof of discount since I cannot see the “notations on my account” as he mentioned would be there whenever I called the store. He said there is no code nor email but anytime I call the store, it will show… I reluctantly trusted that he was being truthful so I just said okay… On 05/27/2025, I called the store again to order a Large pizza with cheese and pepperoni. As the person who answered the call rang up my order (his voice sounded distinctively the same as the guy who made the agreement to notate my account), I brought up how a previous rep told me that there would be notations on my account and that I wanted to apply my discount received. He said there is no discount; that there are no notations on my account (the account was pulled up using my phone number, as I was told would happen on 05/12/2025). I am very disappointed with this location and would not recommend others to order from this location due to their inability to pay attention to detail, their lack of efficiency, lack of empathy, lack of honesty… I felt like I was lied to just to get me off of the phone (initial incident 05/12/2025). What a...

Pizza Boli's is absolutely amazing! The moment you walk in, you're greeted with a vibe that's just as inviting as the aroma of fresh pizza. Every pizza I have ever had here reminds me of my favorite childhood New York pizza joint. What really makes the place shine for me is Nissan's incredible hospitality. He is a hardworking, genuine employee that makes every visit feel like you're coming home, with his genuine smile and dedication to great service. If you're looking for a standout pizza experience that ticks all the boxes for both phenomenal food and friendly service, Pizza Boli's is the spot. You've got to...

🍕⭐⭐⭐⭐⭐ "Absolutely fantastic pizza experience at Pizza Boil's From the moment I walked in, I was greeted with warmth and hospitality. The aroma of freshly baked dough was irresistible. Their pizzas are culinary masterpieces – the perfect blend of crispy crust, flavorful sauce, and generous toppings. The ambiance is cozy and inviting, making it the ideal spot for a casual meal or a night out with friends. The staff is friendly and attentive, ensuring that every visit is nothing short of...