Robeks Fresh Juices & Smoothies — Restaurant in Virginia

I've seen Robeks around but never had the desire to drop by until now. I had major throat surgery out 4 days ago and one of the things that soothes the raw intense pain is cold liquids. I've got a super blender at home but I'd wanted to get out and visit with some friends. We chose Robeks over other options in town because from ads and friends testimonies their smoothies are amazing. I entered the McLean location and my initial thoughts were... Ughh.. wheat grass... chia seeds ...flax...this is one of this super crunchy granola hipster/hippy trendy places for millennials. I set that notion aside and reviewed the menu... It's extensive... There are lots of add on/ins for your smoothie... I was looking for something with the least citrus as possible. I found the Berry Brilliance. It had the perfect blend of Blueberries, Banana, Raspberry Sherbet, Non-Fat Frozen Yogurt, and Apple Juice to make it a glorious cold treat for my throat. The smoothie was tasty, it was smooth and velvety. It slid down my throat smoothly without any aftertaste. The different flavors were bursting to the front, all competing for top billing. I was able to differentiate between them easily but they blended together to create a well needed taste experience even with my minimized ability to smell and taste due to the surgeries. Robeks made me a fan. I can't wait to go back and try the rest of the menu once my throat is...

Something has changed with this location!

It used to be filled with friendly employees that would greet you before you're halfway in the store and answer all of your questions about the offerings, but now it is run by employees that look bored, don't greet the customers, and use their fingers to point at the menu without a word.

As I live across the street from the store, I drop by quite often - at least once a week - and have done so for the past few years.

Today (June 11, 2019, in the afternoon), however, there were over three employees standing around chatting and laughing, but not one greeted me, and I was the only customer in the store. When I asked about a smoothie I had yet to try, the employee pointed to the menu expecting me to read the ingredients.

This is a neighborhood branch, where repeat business from "neighbors" is key, not located in a mall; hence, you lose one customer and you lose the family business, the street, etc.

If the owner/management is reading this, replace ALL employees that worked...

Do not come to this location . I walked in and had to wait 5 minutes to be helped. Alexa walked out from the back angry and didn’t greet me at all . She rudely asked what do you want . I ordered my smoothie. She started slamming things and messed up my order. She put the wrong ingredients in finished my smoothie put it on the counter and went to the back to sit down. Others walked in and had to wait as well. I’ve never been to a Robeks like this before. I hope this isn’t someone’s first impression of Robeks . If it is I really feel sorry for them because Robeks as a whole...