1/30/2018 I'm revising my review today because Mangan Jewelers has changed their business format. Sharyn and Adele are no longer employees. They were asked to leave so the formatting of the store could change to appointment only with Mr. and Mrs. Mangan.
There is zero product on display.
Today I called to make an appointment to sit down with Tom to look at some jewelry I inherited from my Grandmother. I needed an idea of what I have and also needed some repairs.
Mrs. Mangan quoted me $65 for a consultation. By the way, in the years I have visited and the thousands of dollars that have been spent with Mangan, Mrs. Mangan has never said hello to me. With her attitude, they may as well have closed. Doesn't seem like they really want to work.
Over the years we have spent tens of thousands of dollars at Mangan. They’ve just lost a loyal client because of a $65 fee.
If anyone has recommendations for a quality jewelry in the area, I'm all ears.
2017 Mangan Jewelers provides fine jewelry and a superior level of customer service. My husband and I go there not only for their selection, but their knowledge and super friendly people. Sharyn and Adele have always greeted us with a smile and remember our names. From watch battery replacements to charm bracelet repairs to new purchases, we've always been pleased with our experiences and highly...
Read moreWe have been going to Mangan jewelers for over 25 years. My husband's parents and their friends in Arlington recommended them to us. Soft-spoken Tom Mangan, the owner, is a most knowledgeable professional in his field and he is dedicated to high quality. The shop isn't large but Mangan's has a beautiful selection of fine jewelry, and a group of lovely, welcoming people who have been with him for many years. Most importantly, Tom Mangan and his associates there inspire the highest level of trust in doing business with them --- whether buying, making modifications to jewelry pieces, getting appraisals, or sometimes just asking and getting...
Read moreI have been a devoted customer of Mangan Jewelers for over 15 years and I receive compliments on my Mangan jewelry on a regular basis! The quality of gems they offer is exceptional. This is the jeweler I choose to go to for unique jewelry, estate jewelry, custom made jewelry as well as for appraisals and jewelry repair. Tom Mangan, together with his wife and an established staff are most welcoming and attentive. The moment you walk in you feel special! Tom Mangan is extremely knowledgeable in the field of gemology and the history of jewelry and he even lectures on the subject. He has been a respected business leader in McLean...
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