Loved This place until today. Guy today only gave me 1 discount for HH. I ordered 4 smoothies. I called once I got home and asked about it and he said he just pushed a button and it’s automatic. Guess what- I’ve come here prior and this hasn’t been an issue. Going back to Lansdowne location where they know what they’re doing. Please note I have come to this location 8 times in less than 2 weeks- so I would like to think I’m a good consumer for this location.
Update: When I called the store and spoke to the same man who rang up my order incorrectly- I also asked to speak to the manager- he said the manager is out and he will let him know I called- and hung up. I called back 3 hours later and spoke to the manager. He was very respectful and said that every smoothie is included in the happy hour, took my name and said he will give me a smoothie free next time. He also said my feedback/opinion is important. For that I have increased the rating- but that one employee left a sour taste. There is a gentlemen that works there with red hair that is SUPER friendly and knows what he’s doing. I still plan on hitting the Lansdowne location. The missing $12 discount won’t break the bank, but the experience just makes me...
Read moreThe Tropical Smoothie Cafe in Lorton offers such a wonderful and positive experience. The staff, especially Evelyn, Tesla, and Sheila are friendly and efficient. They all put forth “ over the top effort” to make your food exactly the way you like it. I love the way they make my Mocha Madness. It is so creamy, flavorful and thick. When I go away for a few weeks, I immediately make my way back to this TSC the day after I get back. I so enjoy purchasing the freshly made Chicken Thai Salad. I can’t say enough good things about the staff, their efficiency, friendliness and knowledge. The cafe is kept clean. I have watched them keep the entire area clean where they are preparing our food, and cleaning the equipment. I have gone in early and seen them preparing for the day. It is quite a united effort. Again, the cafe is clean and has a nice atmosphere. I highly recommend everyone visit this Tropical Smoothie location in Lorton if you are nearby or even if you are not. Make your way there. I have passed other TSC locations just...
Read moreI wish I could give half a star and do 4.5 This location is actually the closet location to my house but I tend to go to a diff location because they will let me call to order when I’m driving and decide last minute to get a smoothie as I’m Going that way. I’m Not gonna try to pull over to order when I can call and have it almost be ready when I get there. I understand there’s some people that call and order and then don’t pick it up and it ruins it for us all but when you’re a good customer, it sure makes it nice. I will admit the Lorton location has people that are all very nice and except for ONE TIME i got an island green that had not been blended and I literally cudnt drink it, everything has been good there. The location has easy parking and is always clean too. I go do Amazon returns in the shopping center a lot and that’s when I go to this location. Oh and when I DoorDash my orders come from here. Always accurate orders and made quickly for the Dasher to head off...
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