Pizza Hut — Restaurant in Waco

The Edge pizza was a huge disappointment as was the tiny little salad I added. I was excited the salad was only $4 until I saw only half the container had food in it and the other half was a ranch. After picking off the croutons had about a 3 bite salad, very disappointing. That was just the first disappointment as my husband opened our pizza biz and let out a big laugh, I realized we should have went to Dominos!!! We even paid an extra $3 for toppings and were left wondering how they could even charge for the amount of food they served! We saw 1 whole mushroom and even the onions were sparce, usually not an ingredient skimped on. For sure could have put more ingredients on the large pizza! Not the Italian seasoning though, there was PLENTY of that, making the taste not very enjoyable. I would not recommend the Edge pizza, this Pizza Hut, or the salad. I will upload photos for proof on another review since this one does not give...

Not sure I'll ever come back. Upon my arrival in an already crowded and hard-to-navigate parking lot, one of the employees was blocking an empty parking space in front of the store as I tried to pull in, and ignored me while he stood and carried on a conversation with his buddy who parked at an odd angle and made it difficult to park next to him. The young lady who brought my order was very nice and prompt in bringing it out. I ordered online so they had it in writing, but they still got it wrong as they shorted the extra cheese that I ordered (and paid extra for). I would suggest that you train employees to pay attention to what is requested in the order and get it right since there should be no confusion if it is online, especially if you are charging me extra. And if someone is trying to pull in and park, don't just stand there blocking the space...

Normally, my order is cooked to perfection. I order full chicken & beef, half pepperoni on one side, half black olives on the other. On this order, the pepperoni & black olives were both on the same side. The manager showed me the ticket, and it was prepared to the spec on the ticket. I thought I ordered wrong, and the restaurant dutifully corrected the issue. When I got back home, I checked my order on the app, and I had indeed ordered it correctly. The ticket did not reflect what I ordered on the app. Something got changed between my order on the app, & the specifications used to make the pizza....BTW I LOVE the EDGE crust. It should be a standard crust.

I have had a second occurrence of the product not prepared according...