The employees today have poor attitudes. I go there 3 times a week, and spend 21 each day, including the 15% tip. Well they only filled the ginger cups half way, and got snotty when I asked, why they were only half full. At almost 5$ each, a full cup is expected. She said they are out of lemons. So they dumped one into the other, and made one cup. I asked why she is mad. The attitude was obvious. I've raised kids before. So I know when they cop an attitude. Lol. The employees are young. She said by me asking the question, that I'm rude. I wasn't mean or mad. I literally asked how that makes me rude, and why she was mad. I tried to talk it out. This is so confusing to me. I even asked why they thought it was rude? I said is it my voice? I don't get it. Well lesson learned. This will be the last visit, and the last time I ever tip at a...
Read moreMy fiancee and I are regular customers when it comes to Pulp. We love their smoothies, food, and usually service. However, today's service was under par. The cashier was biting off more than he could chew making smoothies and ringing customers. This caused multiple customers in line ungreeted for several minutes at a time. We ordered our smoothies, wraps, and purchased chips. Waiting for our food, we noticed the chips had a September 2020 expiration date. When going to exchange, all of the products on the rack were expired. We let the cashier know and he had a coworker (she was working the juice press) help him with the refund. She refunded us cash and continued making and pressing juice without changing her gloves. Today's experience from a fellow fast food worker's perspective was not good. It is also very concerning...
Read moreEvery time I’ve visited, the drinks have been consistent—but for all the wrong reasons. I ordered the Guava Burner and the Tropical Blast, and both tasted identical, like orange sherbet. On another visit, my mom ordered the Blue Spirulina while I got the Tropical Blast, and again, both drinks tasted exactly the same. When every drink ends up tasting like sherbet, something’s clearly off with how they’re made.
I understand the staff were a bit behind because of the rush, but basic hygiene—like washing hands—should still be followed. One employee also had an attitude and slammed a customer’s wrap onto the table hard enough that I was surprised the container didn’t break.
I really want to enjoy this place, but with the drinks all tasting the same and the service slipping, I’m starting to think I’d be better off just going to an...
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