Dunkin' — Restaurant in Waldo

Sometimes even the classiest places can be the worst just because of the service you received. Today we had the BEST service which makes this five star. The food was what you expect, the coffee was predictable but the man at the counter was a blessing. My daughter had low bloodsugar after three hours of driving and he could tell and put a smile on all our faces. He made sure to make her grilled cheese crunchy like she liked. Made some light jokes and even gave us larger coffees because there were no cups the right size. We left there all with smiles and telling our kids about how that man was a joyful worker. Today is 8/7/23 and we got coffee at 3:15. Thank you to this five star restaurant and your five...

This location has seriously gone downhill this past week, mainly because of the new manager. She’s constantly rude and disrespectful to the employees, even in front of customers — creating a toxic environment. On top of that, she doesn’t lead by example at all. Her hair is always down, she wears long nails, and she’s frequently out of dress code. To make matters worse, she’s outside on her phone instead of actually managing the store or supporting her team. It’s frustrating to see hardworking employees run around the store while being treated poorly. This store needs better leadership, plain and simple. I absolutely loved this Dunkin and it was my daily go-to, this is...

I'm a truck driver Went in order a sandwich and doughnut at Dunkin Donut in Waldo FL by the Pilot truck stop. Order came to $10.02 gave the cashier a $50.00 dollar bill. He said can't take that unless you spend $25.00 dollars and gave it back to me. I was like really I don't want nothing else. So he didn't care and let $10.00 dollars walk out the door. I didn't get his name he was a heavy set guy. But this happened on 04/17/2024 around 9:00 am. He needs to get a verbal warning and know he is there to serve the customer and make money. $10.00 dollars isn't a lot but turning down money. Ocala FL Dunkin Donut took my money no problem and I order the same...