Cheek's Chicken & Waffles — Restaurant in Wallingford

If I could give this 0 stars I would. Decided to bring my kids in for lunch since we have always enjoyed the food from here. However, the atmosphere was absolutely horrific. The girl in the front was pleasant and extremely friendly towards us, however after our order was placed we heard loud and intimidating screaming from the chef swearing and calling names at her. This behavior instantly triggered my PTSD. They clearly didn't realize anyone was sitting in the dining area while this was happening. The owner I believe, came to apologize to us for the "drama" while this young girl ran off in tears. The incident of screaming occurred on multiple occasions which sent her off crying a few times. Then the Chef came to give us an "apology" and offer free waffles 🙄. At this point my appetite had already been ruined, and my anxiety was at an all time high from witnessing this terrible behavior and treatment of his coworker. The only person who deserved an apology was this teenage girl from this 40+ yr old man, who told us he refused to apologize to her. I've never been more disgusted or disheartened. I will never give this place my business again and will be sure to tell everyone I know my experiences here. Had this been my business I would have shut down for the day and fired him on the spot. A real shame because we've enjoyed their food but refuse to support this type of work environment and treatment of young women. Do better! To anyone reading, I highly suggest taking your business elsewhere.

**UPDATE: This review is 100% factual and the response from the owner at this location in Wallingford is exactly why this business should NOT be supported. Not only are they denying this happened when I have PROOF, they are themselves lying by saying it didn"t occur rather than taking accountability for what occurred. I have ZERO reason to make this up as my family has supported this business and location since the...

Outstanding Owner, Great Place, Great Food and Great Vibes. DO NOT ORDER THROUGH GRUBHUB FROM THIS RESTAURANT I am disappointed with Grubhub l! The really ruin the reputation of a locally owned business@ 822 E Center St, Wallingford, Ct 06492. Twice now, they have failed to fulfill my order, leaving my pregnant wife without the meal I intended to have delivered. I'm out of town, and relying on delivery services like Grubhub is essential. This Grubhub tarnishes Cheek’s Chicken & Waffles outstanding reputation. The first time this happened, I waited over an hour for food that never arrived. I had to request a refund, which is a hassle in itself. You'd think they'd learn from their mistakes, but today, the exact same thing happened! After another hour of waiting, I contacted Cheeks Chicken and was told they never received the order. I immediately contacted Grubhub, yet again. Grubhub reached out to Cheeks Chicken, only then were they able to confirm received the order. By the time Grubhub delivered almost two hours had passed. This is unacceptable, especially considering the restaurant is a mere 1.5 miles away. If I were in town, I would have either driven there myself or simply cooked something. The fact that this has happened twice, with no apparent accountability from GrubHub, is beyond frustrating. However, I do recommend anyone near by to try this restaurant and guarantee you will fall in love! Grubhub’s lack of communication and inability to fulfill orders is appalling. VISIT IN-store before using Grubhub!DO NO ORDER DELIVERY USING GRUBHUB FROM...

Edit: We recently ordered from Cheek's twice in the past few weeks and received food that was definitely not what we were used to. After the second set of nearly inedible food, I reported the problem to DoorDash and the managed immediately reached out! He was so kind and professional and explained that he recently had a baby and has been looking for good kitchen staff so he can spend more time with his family but has not succeeded. He then re-cooked our food and personally delivered it himself. I have never received such amazing service! It's a difficult time for many small businesses, and we have decided to be patient with Cheek's until good help can be found. Everyone deserves time with family!

When I saw that this place had nothing but 5 star reviews, I couldn't believe it. My wife and I decided to try it anyways and weren't disappointed! The chicken is so perfectly cooked - juicy and crunchy. She got chicken and waffles (and couldn't stop talking about how good the waffle was) and I got boneless wings (which were actually giant chicken tenders) with sweet chili thai sauce. Wow! And the fries were still crunchy and delicious after the 10 minute drive home. 10/10 would...