McDonald's — Restaurant in Walpole

Me and friends watched as the taller black man working the register was rude and unhelpful to a pair of speacial needs people and when one of them dropped a drink on accident, he yelled at them and told them they should mop it up because “it’s not his job” the two struggled to attempt to mop up the mess and asked me for help. I went up to the counter and asked the same guy on register who was on his phone not doing anything if he would help them. He proceeded to walk around the counter and get within 4 inches of my face and yell at me and told me to mind “my business” and “shut up” when I asked him why he wouldn’t help them he asked me “do you work here? In which I responded no to an angry “exactly I do shut up” which if anything is more reason to help clean them mess up. The two people clearly distraught thanked me for trying to help them. Disgusting attitude of this place this guy is always rude to people and never seems to want to help people. The other employees are fine and the foods fine but this one guy...

I have no idea who the female manager running this store is in the evenings, but she is EXTREMELY rude and her behavior is unacceptable. I work in food service as well in Walpole, and I would never treat my customers the way she treated me. I called the store, asked for help nicely regarding a missing item through doordash in which one of her workers must have bagged wrong (was not doordash, because the bag was sealed) and she hung up the phone on me. When I called back, it rang and rang and nobody picked up. I was willing to drive to the store and pick up the missing cheap item that my child wanted in his meal. I am extremely unhappy and disappointed with this woman’s behavior. She should be ashamed of herself. If I paid for a meal, I should be getting the full meal and not hung up on when I asked her if she could help me. I will let all of my Walpole friends and family know that this Mcdonalds is NOT the one for them and to drive farther to the...

This establishment not only belittles ppl with medical issues who work there but fired someone on medical leave claiming they were unreliable last time when your medically out of work it does not make you unreliable and very unprofessional for a boss to say that she is sick of her Saturday’s being interrupted by an ambulance like I can control when I’m going to have a seizure alows other managers to yell at employees and get away with it and when they speak up for them selves she calls it harassment smh . They don’t wash there hands especially the evening manager Tom! I would watch what I buy from...