I never leave reviews but this was so bad I am confused how it has any good reviews.
Food: Absolutely awful and some of it was even expired.
Food was cold, rice is tasteless, Mondongo was so bad brother couldn't even eat it and he loves Mondongo. Rellenitos were expired and made my mom throw up.
Location: Only street parking available, tables are set up very weirdly and because my family and I were a group of 7 they brought out an old, dirty, wobbly stool for my brother to sit on. They didn't have more chairs.
Eatting was very uncomfortable due to being sat in front of the office where a little girl kept going in and out of the office by squeezing herself between my husbands chair and the wall.
Adult male possibly the father or owner was there seeing this happen and didn't say anything even though her going in and out was unnecessary and it was making us visibly uncomfortable.
WOULD NOT RECOMMEND!!!! Your better off eatting...
Read morePeople say the service was amazing. Please bring those servers back because we felt like we were an inconvenience to the staff who were never around for anything! No friendly greeting. Girl looked like she hated her life or needed a hug. I dont understand you are in the hospitality buisness a smile would do wonders. Be eager to wait on customers. Im so sorry we walked in to support your business and ruined your day. 🤣 Watched another customer wait a good 10 minutes for service and it was dead. Food looked not the greatest in the warmers likes it's been sitting all day and not thrown out after a few hours. 😝 we ordered food that needed to be cooked so the meal was edible. It was so hot and not comfortable in the dining area. Probably not...
Read moreMi visita a este lugar estuvo marcada por una experiencia de servicio al cliente increíblemente pésima. Desde el principio, la mujer en el mostrador fue notoriamente grosera y completamente desinteresada — se notaba que no quería estar ahí.
A pesar de que el restaurante estaba completamente vacío, esperamos demasiado tiempo por solo 2 pupusas. (30 min) Durante ese tiempo, ambas empleadas parecían más enfocadas en desahogarse entre ellas que en atender a los clientes. Finalmente pregunté cuánto faltaba para nuestra orden, y para mi sorpresa, la comida ya estaba servida — pero habían decidido seguir con su conversación personal en lugar de entregarla.
Esta falta de atención coincide con lo que muchos otros comentarios mencionan: el personal parece molesto cuando entra un cliente, como si uno fuera una molestia. Para empeorar la situación, pagar fue igual de frustrante. Estuve esperando en el mostrador unos cinco minutos mientras las mujeres en la cocina me ignoraban una vez más, entretenidas en su charla.
La comida tampoco salvó la experiencia — las porciones eran pequeñas para el precio, y el sabor bastante insípido. En resumen, fue una visita que dejó mucho que desear. No...
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