Subway — Restaurant in Warner Robins

My company is traveling from out of state and stopped at this location. During our experience, the machines went down and only accepted cash. We had to pull this information out of Allen, the cashier, who leaned over the register totally unbothered.

We only had a $100 dollar bill and $16 in cash. Our total was $26.07.

He rejected our money.

Trying to figure it out on our own, we tried to order through mobile ordering and had an issue.

When trying to make amends, Allen was extremely disrespectful and rude. He didn’t offer any solutions. He was very combative.

When we asked if they would work with us, he told us that “You don’t get to make the rules”. “You can’t leave with the food”. We understand if there are issues but his level of nastiness was completely uncalled for.

Allen, here is you rule for you: Change...

My previous visit, we walked in and were immediately told they were out of turkey. Turkey is the only deli meat my daughter will eat so we left. This visit, I got as far as ordering and was told they had no ham. I was pretty hungry and didn't feel like traveling to another location so I altered my order. I got a foot long pretzel as well and it took quite a while for them to come out from the back with it. The pretzel was super stale and not edible. The employees were goofing around with each other, telling jokes when they could have been replenishing the vegetables. Because they didn't, I had to wait again for them to go in the back to refill the lettuce and tomatoes. Probably will not be back to...

Yesterday afternoon my car broke down in front of this location and I was stuck there for almost 6 hours. I am beyond impressed with the staff members at this subway. The staff checked on me, offered me a phone charger, to buy me a sandwich and a drink and some of the guys even came out to take a look at my car. The energy they had was admirable. As a service industry worker myself I know the hard work these guys do daily and the fact that they went so out of their way to help a stranger will go a long way in this lifetime. I’m so grateful for the respect and kindness I was shown. Shoutout subway!!...