
We made a reservation for 9 people at 6:30pm on a Saturday evening for a family 30th wedding anniversary celebration. The atmosphere was nice walking in, and the hostesses were very friendly. We thought we were in for a great experience. We waited for our table to be set. Not a big deal. Our table was somewhat wedged in the corner by the open kitchen area, which tends to be hot. The corner was a high traffic area as servers were in and out grabbing food, etc. It was also loud. I felt pushed up against the wall and warm from the time i sat down. We didn't want to complain because it was my sister and brother-in-law's anniversary and it was supposed to be a special night with family. Our server was pleasant, but wasn't super on top of things. A gentleman brought us 1 individual small piece of bread each. We were never offered another. In fact, the same person came to take the plates away as soon as he thought we were finished with the little piece of bread. We were having issues with the overhead lights. At first, it was just one over the one side of the table, and then it was the other half of the table. It continued to flicker on and off. It was making us sick and dizzy and actually giving a few of us migraines! We brought it to the attention of the server as well as the manager. Nothing was done. Not sure if this was a new issue or happens all of the time, but they really had no answer for it and definitely didn't do anything to make it better or offer any suggestions. As this was supposed to be a special occasion, this was going horribly! My sister was in tears as my family members were sitting with frowns when we were supposed to be celebrating. Mo one should be crying at dinner especially in your honor! At this point, we had been finally given a bottle of red wine we ordered, a beer, and sparkling water. We suggested turning the lights off over our table and just use the candles. They seemed to not be able to handle issues or a party of 8. We saw parallel to our table the same set up as ours was empty. We went to check it out so we could move over, but lo and behold, those lights were flickering too!!!! So moving there would be useless! The "rule" is you have to order all your meals from start to finish in order to get anything other than bread. We decided to hold off a minute so we could start making calls to see if anyone could fit all of us last minute on a Saturday night in the summer (and have good food!). We found a place with a reservation to accommodate us. At this point, we had been here for over an hour (probably closer to hour and a half) with no food and totally upset! A few of us stayed behind to wrap up and tell them we were leaving. It took another 15 minutes for a manager to bring us a check and feeble excuses and that they would call an electrician Monday. They pathetically took off the beer and water and we ended up paying $100 for a bottle of wine that we didn't actually get to enjoy and the one glass we poured was inhaled because we had to make the new reservation. They should've comped the entire check not just undrunk beer and water. She said several times I wish I could take the wine off, but I can't. That was the extent of her apology. We all were yikes this is UNBELIEVABLE! In hindsight, we should've just left once we told them we were unhappy and leaving and not paid for anything. I guess we're too nice abd this is wjat you get. We thought they would do the right thing and they didn't. What a waste of time and money! So upset we gave them a dime. They did not do right by us on any level, and we will use this opportunity to give them a bad review and tell others they're awful. So sad because we were considering it for a wedding. Custom service is key every night. They need a lesson in it. That's for sure! I DO NOT RECOMMEND AT ALL! Plenty of other places to spend money with great food, good service, and a...
Read moreOne of the four pillars when planning a wedding, and arguably the most important of all, is choosing a venue and food vendor. As a couple, we visited more than 10 venues across the greater NYC and NJ area and combed through hundreds online. Unbeknownst to us, COVID was just around the corner when we ultimately picked Stone House. When we first visited the venue, it was only a few days into March 2020. Up until then, we had met with and toured over ten other venues, but in some way or another, they just about all fell short. There is so much to consider when choosing a venue and we won’t get into that here, but feel as though it’s important to note a few elements including the capacity, design and atmosphere, food, history, layout and perhaps most importantly, a rain contingency plan.
Originally, we wanted to have an outdoor wedding, surrounded by lush greenery and cap off the day with a reception under some type of structure or tent. Unfortunately, we quickly realized all our design efforts and expectations would be squashed if we opted for venues with limited options as it relates to rain or other unexpected situations. On top of that, you need to try and check off as many of those topics listed above as possible. When we met with Carissa and she began talking about the weddings and receptions she hosted at Stone House over the years, we started to think this could be the place.
While we loved the atmosphere of the Lodge reception hall, we had to choose the Ballroom because of capacity restrictions. However, it did have a lot of positives including a beautiful bar/cocktail hour space, a large patio with two fireplaces and a covered ceremony space which proved to satisfy our fear of any type of rain or weather contingency plan. The Ballroom was also a part of the main restaurant space and another important part in our decision making as we had several dinners there leading up to our wedding. The food and staff were excellent and the space was friendly, inviting and unique, even considering 2020 was an extremely tough year for the industry.
As a couple, we had our hands in just about every aspect of the planning process and remained meticulous throughout the entire 18 months leading up to the wedding. While COVID was extremely stressful for everyone and threw a wrench in a lot of plans, we got through it unscathed after many conversations and discussions. It wasn’t easy but we made it work and hats off to Stone House for providing exceptional product and service throughout this tough time.
While Stone House is a beautiful venue and serves as a great platform for any couple to get married there, we had a really unique vision that we wanted to bring to life, requiring us to push not just Stone House, but all our vendors, to really get creative and flexible. At times it felt a bit uncomfortable pushing and asking for certain items or requests that seemed reasonable or previously available, but ultimately, Stone House delivered on all fronts - design and layout, food and beverage, service and professionalism. If it wasn’t for that, we would have been very much out of luck!
Stone House at Stirling Ridge provides all the right options and experiences for a great wedding experience. We even had our rehearsal dinner at a private space in their restaurant in which their food, beverage and staff were all excellent.
As a new married couple, we hope one day we can also experience Stone House as a guest of a wedding and enjoy that perspective. All our family and friends were...
Read moreThe Stone House was the perfect venue for our wedding, but more importantly, the team at the Stone House made our wedding perfect. Michelle Ross was our event coordinator and she was instrumental in removing so much stress from the wedding planning process. She was always incredibly responsive to all of our questions and whenever we had any concerns, she did an amazing job of helping us find a workaround in line with the vision we had for our wedding. She paid careful attention to the details which always put me at ease that there wasn’t anything we were forgetting during the wedding planning process. On top of that, I truly felt like I could trust our wedding in her hands based on the amount of care she put into all of our conversations. She really went above and beyond to make sure the wedding felt personal, yet always professional. I don’t think I can fully express in words how lucky I feel to have had Michelle in my corner throughout this process, but I can say confidently that she is the best and any event she touches will be incredible. Michelle alone would really have made the Stone House a gem, but the rest of the Stone House staff was so incredible, too. Frank Encarnacion was such a great maitre de and he has this sort of effortless way of making you feel at ease when you’re seconds away from walking down the aisle and getting butterflies in your stomach. The man did an incredible job of juggling it all from making sure our drinks were always full, keeping the show running on schedule, dealing with all the little hiccups that I’m sure popped up behind the scenes, and bustling my dress even when I needed the help. I’ll never forget the calming energy he brought on what could have otherwise been a very stressful day. And I would be doing such a disservice if I didn’t mention the food. It was unbelievably good and I think the real testament to that is that our guests were all raving about the food they ate, but everyone was raving about a different dish being their favorite. This also included all of our guests who have allergies, including our friend who has a severe gluten allergy and often isn’t able to eat at events like these. Once again, it just goes to show that at the Stone House, they pay attention to every detail so every guest can get a taste of how good they are. Tl;Dr - I can’t imagine my wedding being anywhere else besides the Stone House. Everything down to the detail was perfect and I can credit so much of that to the fantastic team working behind the scenes to make it all go down seamlessly. They all know what they’re doing and are passionate about getting it right, the best kind of people to have your back on the best day...
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