Dunkin' — Restaurant in Warwick

I have a really tough time being at home and needed to write some thank you cards so I placed a mobile order for a coffee and a dozen donuts planning on writing the cards there and taking the donuts home. When I got there (two hours before they closed) they had shut down the dining room early which was pretty disappointing. When I pulled up to the drive thru for my order they told me they didn’t have one of my donuts and before I could finish my “ummm” they cut me off saying they gave me what they had. I drove away with 50% of the donuts I ordered and a cold coffee with barely any flavor. I used to go to the location because they had the cheapest donuts and coffee. Turns out they are now one of the most expensive in the area (donuts are 1.50 more than places closer to my house). Really disappointed. I cut fast food a lot of slack but after not getting my order right they couldn’t even ask me if I wanted a napkin or my receipt. Just “you’re all set, you’re all set”. ): RIP my...

Apparently the owner gets upset when you bring back a coffee that wasn't made right. Today he was literally trying to fight me about it. Followed me out to the parking lot. BEWARE of this place if your order is wrong and owner is there.

They have a new girl at the window who only listens to half of what you say. Then when you question why your order is wrong she blames it on you with an attitude. Even though I order the same thing every day for 20 years but some how I order everything wrong

Same girl still there. And every weekend I go through there my order is either wrong or something has been forgotten.

Today she saw me trying to have my phone scanned and she looked right at me continued to process my order. then when she came to get my money I was like why didn't u scan my phone.. She said she didn't see it even though I was flashing it in her face. She knew what she was doing. She gave me a big smile and said sorry I didn't see it.

Stay away from on sundays. Saturday...

I hardly ever stop at any dunkin anymore with COVID and beforehand consistency but i got wanted a Frozen chocolate and some munchkins to share with the house. i spent over $9 for a drink and 25 assorted munchkins....I received a FROZEN COFFEE which i cannot drink as caffeine gives me massive pain and only received 20 of the munchkins i paid for with only glazed and chocolate of my choice of assorted. its just a reminder as to why I don't usually stop along with covid as my order is almost never correct and i don't have time to walk back in the store to correct it when i do. Id like to leave a pleasant review but as i cannot drink my over $3 drink at risk of being in pain all day I cannot. Staff needs to realis people ask for certain products for a reason other than taste preference just like customer...