Jack in the Box — Restaurant in Wasco

I absolutely LOVE Jack in the Box. And this is such a prime location. I stop here often driving from home in Monterey down to Riverside. I stop for gas and grab a bite at one of my favorite restaurants. Sadly i am always disappointed at this location. Managers close early so i expect to get food but then find they shut off lights and hide from the windows. We just left there at 11:15pm (they close at 12am) and waited 5 min in the drivethru before finally heading to the window. When we got there, the manager was rude and said "oh we didnt hear you. I can take your order here" but then walked away. When we finally got our order placed, they sent us to the parking lot where we waited another 10 min for our food. It was ALL COLD. The burger my wife got had a horrible texture as if it had been sitting in a warmer for hours and was tough and not edible. My chicken sandwiches were but luke warm at best and were soggy. Not crispy. I tried to eat it anyways because i was hungry but started feeling sick to my stomach. Not delicious at all. The fries were the first thing we noticed. We always grab a couple fries to start munching before we pull out the food and when the fries were cold and soggy, we kinda figured the whole trip was a waste. The car behind us sped out of the drive-thru very angry. I'm not sure what happened to him but i certainly get it. It wasn't worth the drama to go back and get it fixed. The Jack in the Box logo may look appetizing but take my advise and fight hard to ignore it. This location is not up to standard. Not at night anyway. I haven't tried it during the day but I'm sure if management doesn't care enough to fix the night, they probably don't care much about the day either. I feel bad for the owners. They are probably losing a ton of sales at night and losing money on labor for managers and employees who simply do not...

Worst customer service ever. Came in 10/31/2021 at 8:55pm. If I could give this place zero stars I would be more than happy to. Drive through worker was rude. Had attitude the entire time. Insisted cash about three times and when we said we did not have cash the third time he proceeded to punch the counter table. While we waited for the food my mother was in the back seat and he looked at her and rolled his eyes and rolled his eyes at all of us. As he handed our drinks and food he was being very rude. We asked for ketchup he shouted “ WHAT!?” Very unprofessional and was acting very ghetto. My father said that’s not the way to speak to a customer and closed the window and started talking nonsense. He handed us the last bag and we suggested for him to fix his attitude and said many bad words to us. To top it off we received the completely wrong order and missing items that we ordered and received less food than what I paid for , only the drinks were correct. He had a grey shirt which I know are store managers. I think he should be removed from being manager or even an employee since we were treated this way and have seen many other bad reviews assuming...

On our way back to the bay from Disneyland and we decided to stop to get some food from Jack in the box. The cars before us were both taking forever to order..the lady taking the orders thru the drive through was trying to rush our order had a attitude cause we were not finished ordering.. they charge soda prices for water and don't tell you about it unless you check your receipt..Not sure the young lady name but our receipt says her name is Enrique anywho she had brown hair and was tatted up..I just don't understand how you have horrible customer service and a attitude with paying customer, when you honey are the one who applied for the job in the middle of the hills have eyes..oh yes do not I repeat do not order churros the must of ran out of sugar an cinnamon because these churros are naked.an the junior jumbo Jake had bone fragment in the meat JIB#3316. Make sure after you order ask them to hold the bone fragments..jus double check everything I asked for a plain cheese burger and I got exactly what I did...