Bobby Chez Famous Crabcakes — Restaurant in Washington Township

I went in to order spoke to Veronica, she said can I help you with attitude, I said I want to get a crab cake platter and a single jumbo shrimp. Payed for order. Asked for cocktail & cocktail sauce for shrimp. She said it will cost .50 for additional 1 oz sauce for $6 dollar shrimp. I asked for ketchup for my fries she stated they don’t have any. So mind you if I didn’t purchase sauce for shrimp I would have to eat dry, bad enough fries were dry. So I called Cherry Hill and First Lady said i should definitely get a sauce with shrimp complimentary but then after speaking to Veronica she said no it’s 50 cents, so probably the one in Cherry Hill doesn’t charge for sauce. But then the person from Cherry Hill said the owner wants is to be charged. Then I get home to eat my crab cake which I been going to Bobby Chez for over 20 yrs. and crab cakes where amazing but I must say today the recipe has changed and flavor is not the same on inside. Very very disappointed. My Aunt always orders for shipment to California for crab cakes a case twice a year. Will have to let her know stop ordering for a company that does not honor loyal customers or new customers. And friends & family locally that did enjoy. At least with sauces they should let customers know that they do not have ketchup and if you do get a platter you are only entitled to one pack of ketchup. And if you don’t get a platter and order single items you will be charged for 1 ounce sauces!!! Ridiculous. Because if they put a sign informing you that you have to pay for sauce for single items people probably would not order single items. They only have a sign posted that additional sauces are .50 and it’s additional sauce for platters not single items because you don’t get any sauce. For the price it’s better to go to a seafood place and sit down enjoy your meal instead of doing this fast food take out. Bobby Chez food is not like it was👎 Sad very sad and I don’t see that they honor or try to keep loyal customers so with that being said, have a nice life, And hope you improve your crab cakes and get them back on point, you can say recipe hasn’t changed or cook but either or or both has changed Would love to be your customer again if you take this note and get back to original recipe and give people complimentary sauces for single items at least 2 ounces size instead of...

I've been a customer of this business for more than 25 years. I had my first crabcake and flounder at one of the other locations. I think most people would agree that the thing they like best about going to a favorite restaurant is consistency. People want to count on their most favorite menu item never changing and that the taste, smell, texture and feeling they get when they have it never disappoints. In a nutshell... that is Bobby Chez. Not once in all of the years that I've gone there have I been disappointed.

The food quality and presentation makes you want to order one of everything. Don't pass up the crab cakes and definitely don't pass on the coconut shrimp if available. Today I was greeted by a friendly and professional young man. Your order is promptly flash fried and away you go with a handle bag along with a sheet of reheating instructions. This is definitely high end dining with the most delicious seafood. There is no waiter, drink order or dessert and tip. They make it affordable to eat out but at your own dining room table! Just one suggestion....please open a Mays Landing location!

Be sure to check out my photos. Those lumps of crab are...

Understaffed, fried food, mediocre 3.5 really

The counter staff was very nice and apologetic about being the only one there since the cook apparently had to make a catering delivery. She prepared things well and kept her composure when the line behind us grew to a few people and she was still on our order fifteen min later. They had stuffed cabbage soup which was different and tasted pretty good actually. Crab cakes are the popular favorite here but we opted for crab on the shell, baked. The nice thing about this place is the food comes prepared .. Fish with bread crumbs or seasoning but you can pick whether you want them to cook it or take it home.

Good for a quick meal to cook at home, has plenty of side orders It has two tables there and we were thinking it's a sit in restaurant but the atmosphere didn't speak that.

It's worth a try but I wouldn't go out of my...