My elderly deaf friend and I came here after a visit to the hospital, where my friend had found that she had broken her knee. We came here to relax after a long day in the emergency room and get a bite to eat after not eating all day (it's 6pm at this point) our server had an attitude the moment she approached the table, when my friend ordered a grilled chicken wrap without the wrap (because of food allergies) and without ranch (again food allergies) and asked her to replace the ranch with a vinaigrette. The server mocked her and rolled her eyes, then huffed off. 20 minutes later she came with our plates, and basically tossed my friends food at her. It did not look appetizing at all. My friend is the sweetest person you'd ever meet and would never complain about bad food, and started to eat it, even though I could tell she hated it. I politely asked the server (who did not come back to see if we were enjoying our meals) if she could take away the chicken wrap and get her a taco salad instead, and take the chicken wrap off the bill. To which she replied loudly and so as to draw the attention of the entire restaurant "SHE'S EATING IT RIGHT NOW!!" I approached her privately later at the register so as not to draw attention even more to my embarrassed friend, and explained that I was not trying to hassle her, but the food she gave her was not appetizing, and i would like her to take it off the bill. She refused rudely again, and when I asked to speak to the owner, she blew me off. Overall it was an embarrassing and frustrating experience, and I was incredibly angered at the disrespect shown to our elders. My friend and i's age difference is 40+ years, and I know she should be treated with more respect than this blatant blow off and huffy show the server gave us. Wish I had...
ย ย ย Read moreI went here today for lunch at around 1 PM I was told that my party of three could sit in the back as we did we were not giving menus. We waited for 10 minutes and then my party went up to ask for menus. We placed an order and weโre still waiting for our food approximately 40 minutes later A party member went up to check on our food only to have a waitress come back fly around the corner and with about the worst attitude Iโve ever seen gruffly ask if there was a problem Simply stated that it was a problem Never have I been treated so disrespectfully or have someone in the service industry not at least check on tables or be even remotely apologetic for the amount of time for service A table nearby expressed their dissatisfaction with the service and food and made a comment about not returning The server was more inappropriate with her demeanor and clearly agitated state and clearly was just looking to argue
When expressing to satisfaction and explaining that this type of behavior is inappropriate was told that well you can leave!
Iโve eaten in many restaurants across the United States and they have honestly never encountered such a horrible server
I would not recommend this...
ย ย ย Read moreIt's your typical small town congested diner experience. Some people like that, others don't. Adjust expectations accordingly. The atmosphere was crowded and the servers seemed rushed without a lot of time to dedicate to each patron.
That's not their fault so I don't blame them personally but I do knock a star off for atmosphere and service. With that being said, the server never allowed our drink glasses to fall empty which is a sign they are doing their best customer service with the limited resources they have. The servers were great. The owners it seems just need to give them more bandwidth by hiring more of them.
The food was quite good for a diner. Fried provolone, and 5 large chicken tenders with fries while my mother had spaghetti ๐ and meatballs along with dessert for less than $30.
A good value and quite filling at a great price.
Looking forward to trying breakfast next time...
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