Caffè Italia — Restaurant in Waterbury

Writing this review as much for the restaurant/cafe as for sibling business next store, the commercial espresso repair business also operating under the name Cafe Italia.

I found these guys looking for a specialist to rehab a commercial Nuova Simonelli single-head machine we use in our retail showroom. And I came to the right place!

Incredible workshop and know-how. These guys have full lathe and CNC capabilities to make their own parts as needed.They've also got a direct lines to Italy to order parts direct and I wouldn't bring my machine to any other place for service.

Good honest old world excellence -- highly recommend the repair and service aspect!

But I also got to experience the restaurant/cafe when picking up my machine after it was serviced. Feels like walking through a portal directly to Southern Italy. This place had incredible coffee and more authentic atmosphere than most other cafes this side of the Atlantic.

Stand at the counter and order an espresso -- worth it!

Stand-up family business. They're super busy so we were lucky they were able to take our repair. They even came back for a housecall after we experienced a later issue with the machine that was totally unrelated to their work -- small bit of sediment from the city waterline clogged a valve. These guys came in like a NASCAR pit crew and tore the machine down, diagnosed and fixed the issue, and left w/out accepting a dime.

Recommend their repair service 10/10.

And the cafe...

We were traveling through the arena on Hwy 84 at 6 am and wanted coffee. Caffe Italia was the only place open so we drove into Waterbury. Winding our way there we almost decided to turn around and then…there it was. This was like walking into a little Italian neighborhood hangout….with EXCELLENT espresso! At 6 am there was a group of local Italians, reading papers, playing cards and generally sharing the days news. It felt like being at home with family. Great atmosphere! Lots of specialty Italian food, cheeses etc. Super nice guy who made our espresso. We would definitely stop in...

Amazing! The espresso coffee is delectable. I usually go for the “light and sweet”, though I do enjoy a nice mug of black, from time to time. Today - I could not even THINK of diluting this little cup of espresso coffee with milk or cream; a tad of sugar helped blossom the full bodied boldness. Every sip I just HAD to close my eyes and say, “ oh, so good!” Literally—EVERY SIP. The Maria Sandwich. Italian...