Flyboy Donuts — Restaurant in Wayne Township

My son had ordered a dozen glazed/glazed with chocolate on 2/16/21@ 6am and had them delivered via local delivery service. When they arrived they were not at all what was ordered. They were “specialty” (more expensive) doughnuts obviously from the night before due to them being hard, icing hard and crusty, sprinkles and bits of peanuts just falling off everywhere because of how stale and old they were. The employee had even wrote on the box apologizing that these doughnuts were “bottom of the barrel” due to the shortage that morning. Needless to say they were not consumed. When they were taken back to the store the man working who I can only assume was the manager (he didn’t consult with anyone els) said there was nothing he could do about the order due to it being an upgrade in doughnuts form the glazed/chocolate glazed that were ordered. The doughnuts were left with said employee. Not good service...

The young lady who helped me was very friendly. She was quick taking care of customers ahead of me. I almost always slow any line down making up my mind, but she was patient. Luckily I didn't have customers behind me until I was paying.

I bought a mixed dozen to take to a repair shop for the mechanics. They keep my husband's rig rolling, pun intended. They were thankful, my husband told me later.

In addition, to the dozen, I grabbed two doughnuts for my husband and myself. I steered clear of the Bismarcks and long Johns because it seems the person filling them hasn't been putting as much filling in them, and my husband kept saying the Bismarcks tasted like they had been refrigerated. Since he likes cake doughnuts, too, I got his favorite, blueberry. They didn't have the ones I call sour cream with the cracked tops, which disappointed me, so I settled for another flavor I like,...

I made a large order of coffee and donuts for my son's teachers but school was cancelled due to weather after flyboy was closed for the day. I set an alarm to get up early and planned to call when the store opened at 6 am to see if I could switch my order to another day. Within an hour of school being called off, I got a text from Stacy at Flyboy. She noticed I had a school email address listed and wanted to check if I would rather change my order day since there was no school. It saved me so much time and money and was so thoughtful. I am appreciative to flyboy going above and beyond to accommodate me! I am honestly blown away by flyboy's customer service and will continue to give them my business for future...