Del Taco — Restaurant in West Covina

It's been a while since I've been there. But the last time I was there. They ended up putting everything on my Steak tacos and because I don't eat cheese. I asked them to put it in a plane heart taco I asked for extra State they ended up putting everything on it when it was supposed to be playing just with the extra steak. So I ended up calling a person by the name of the answer the phone she was so kind so respectful she said don't worry about it won't take care of it. I don't through so much in life but I couldn't come and get it in the past couple of month so I finally went right now and somebody by the name of Angie at the window. She told me supervisor said. If you don't pay for it, we're not gonna give it to you for free, and she told me that. Wendy is not even working there no more. But when she told me supervisor told her Not to give me anything for free. She was still standing in front of me at the window. She did not even go inside to check for my name on a piece of paper or in the back or anything. She was at the end of the whole time. She didn't even speak to nobody. Her name is Angie. I take a pin. I take my allergies...

I have eaten at many del tacos over the course of the years. Their food was always acceptable not great but acceptable. On this particular trip to this particular Del Taco there was A-line of about 7 people ahead of me it took almost 20 minutes to get to the window. I'm thinking they're making each order individually so the foods gonna be nice and hot and good. Boy was eyeing for a rude awakening. I was hungry so I pulled into a parking spot reaching to my bag only to have the taco open add the taco open up and spill inside. Obviously she had not placed the at taco in a very good position. I took a bite of the taco and it was ice cold. Tortilla chicken everything. I next chose my cheeseburger and fries to eat. The cheeseburger was overcooked cold it's old and had no flavor. The only highlight of my meal was the French fries were hot and the soda was cold. If there was a possible way to give it a -5 star, I would... As for me I will have to be starving and it would have to be given to me for free for me to eat at Del Taco again in...

Went thru drive up window. Placed my order. Asked for all beef burrito with no onions, girl said it doesn't come with onions. I said ok good can you add cheese to the burrito. Completed the rest of my order. She gave me total cost. I drive up paid she handed me my drinks. Then she was getting my food order. I got one bag and as I was glancing at my receipt I noticed burrito plus onions 30 cents. I showed her my receipt and told her I said no onions and you added onions. She asked me for the bag I had back. I gave it to her and she fixed the burrito. I am glad I checked my receipt, because my husband would have been upset with the added onions. Food was fresh and good. Fries were fresh, I hate when I get French fries that have been sitting for awhile. Reason for 3 stars is because of the mistake with my order. Had I gone home and not checked the order, my husband would not be happy. Pay attention to the customer and the...