Wendy's — Restaurant in West Monroe

Late night stop over the road with hubby. Not many options in a semitruck...So, we are literally the only people in line and the only customers attempting to order. There was a group of four ahead of us who had already placed their order. The cashier person says wait one minute and I'll take your order. So after watching her make about 5 drinks I politely asked could she take our order now. Being that the entire restaurant is empty except for the people that had already ordered she had ample time to return to making drinks or whatever she needed to do. With a mean mug she says look miss I'll take your order when I'm done. So after finishing the drinks she goes over to the fries and at this time a coworker turns to her and says will you take their order. Quickly she replied loudly "I said when I'm done". Of course that was me and my hubby's cue to exit. She had to be confused.. you would have thought she was thinking she was doing us a favor NO boo you get paid to take people orders, It's your...

Stopped here to grab a quick hamburger or two. Ordered 2 Single Bacon Classics.........thats it! Attempted to scan my Pilots Rewards Card for a Military Discount and was informed by Brandon that Wendy's doesn't honor the military discount. And while Brandon was in fact respectful and polite in his explanation I politely said of course they do. He replied, "Not this store, they don't give any discount other than for Senior's". As I'm going down the interstate I unwrap and began to eat my lunch only to find out there wasn't a single remnant of bacon. Absolutely pathetic. At the bottom of their receipt it indicates that for taking their survey I can receive a free sandwich! Hell I just wanted bacon added to my hamburger, after ALL I PAID FOR IT.

To Wendys Management: Keep your survey and your free sandwich. May I suggest instead try instusting your employees that prepare the food on how to follow instructions. Brandon done his job. Perhaps you...

This Wendy's location was definitely subpar. The only positive was the woman at the front. She was nice. As for the food we received, my nuggets were old. The coating was hard and stale. Our fries were VERY old and so salty, it could induce a heart attack. They also charged us for large fries even though the amount served was definitely not what would be considered "large". Which either meant that they didn't want to make new fries when we ordered or this location just serves old, burnt fries. This was especially disappointing cuz we chose Wendy's over Subway cuz we wanted something a bit more heavy. We were wrong...