KFC — Restaurant in West Union

I went in during lunch to get two meals to go for me and my father to go. My order was taken by some Haitian guy I'm guessing from his accent. And he took off to the back without taking my payment so I waited at the register. 4 min later he is telling me take my food and I had to remind him to take my payment. After gettingy food I went to my car and remembered that my father wanted something sweet so I reentered to purchase some cinnamon delights. And nice young girl tooky order and was very nice. I waited for about 4 min and the same gentleman that forgot my payment earlier that I nicely reminded him of came to tell me they are out and don't have any. Then acted as if I was supposed to leave. I asked him for my money back and he stated he doesn't have time for this and made a scene in front of other customers. Highly unprofessional and...

Today I placed an order for 2 combos of the new chizzas and a 5 piece tender meal on their app. Paid almost $40. Go inside and wait for 10 minutes, no one acknowledged me. Finally some blonde teenager came up and asked what I had so I told him and he was like so this is really funny, it’s a funny thing. We don’t have the stuff to make the chizzas and we don’t have stuff to make chicken tenders. Um what? No phone call or anything to let me know. So I asked so how do I get my money back because I paid almost $40 for this stuff. Said teenager got another worker just to tell me we don’t do refunds you have to dispute it online. I called corporate and had to get a refund issued and also told them about the service. Ridiculous, clearly I wouldn’t find no food that I paid for or the fact that I had to contact customer support to get my money...

Could not get a simple order of three pieces of chicken right, I had to go through two times before they got the order correct. Place needs to be shut down while each and every employee goes through retraining without pay. They don't deserve the right to be paid while retraining. I recently went back but this time I took extra time to ensure they could not make any mistakes by repeating my order several times asking for extra crispy and I was given wet soggy chicken, felt like a roll of toilet paper that had soaked in the grease for days and smelled like it came from a toilet. This store needs to be shut down and never opened back up with so many health problems of not keeping the food safe from...