Wendy's — Restaurant in West Virginia

Stopped in 10/4/2022 for breakfast around 7:30AM, 3 cars in line. Order taken, ordered a #6 and an extra Bacon, egg & cheese & 2 potato orders. Took forever, man working the window handed our food, in the bag to the woman in the maroon Jeep Cherokee in front of us. She unwrapped one of our sandwiches, realized she had the wrong order & passed it back. It was taking so long, I shut the car off. When we go to the window, the guy a the window handed us the bag of food the woman handed BACK to him. It was so long, our food was air temperature. One of the sandwiches was unwrapped in the bag. We had pulled away, so we drove back to get the food replaced. Guy at the drive-thru decided he wanted to complain about he and ONLY one other person working and he guessed he would just replace the order. We left the food we showed him that was the issues and just left. When we tried to complete the survey for the poor service, food and other issues, we realized he didn't provide a receipt with the store number or other info, so we called. He gave us a "412" store number, which is a Wendy's in PA. The actual store number, we found out later, is 464. He also lied about giving us BACK the food that was passed BACK to him AFTER we watched it happen through the window. Wendy's has NOT contacted us concerning this issue! I would stay away from...

I have been in fast food a long time and I know it's a stressful job, but they always have a hard time keeping help. I have had good days and bad! But honestly it is still one of my top picks. I would rather visit during breakfast or lunch when the GM is there because my food is always right. Today I just stopped in for a quick sandwich and I have never been as surprised as I was today! I always ask for extra extra pickles because for one I'm a pickle lover period and for two I'm pregnant so my love for pickles is amplified by 100 lol 😂 today they put a whole small chilli cup of pickles in my bag and I was so over joyed about it I had to call the store and thank them! Keep up the good work guys!! I know stuff gets hard when other slack and don't do their part but y'all got this!! Team work...

Arrived about 6:00 pm in drive thru Ordered two combos one drink one frosty and one sandwich at about 6pm Handed carded no receipt….asked to pull out of line. (99-% of the time do not get a receipt back from this Wendy’s) waited and was brought only one frosty and one sandwich and again no receipt. Told him about the missing combos and other drink waited watched people behind us pull out of line and go inside with and unwrapped sandwich…….we did same and still got no receipt and no drink…..no receipt bc they don’t want to get flagged with bad reviews always ask for a receipt !!!!buyer beware! After going inside and was told “sorry we forgot about you!” We finally left at the Wendy’s parking lot at 6:45. I now remember why I don’t eat as Wendy’s in Elkins! Please open a...