Dunkin' — Restaurant in Westbrook

I appreciate that everyone has bad days, but my cup wasn't marked (9CS/MC) when I took a sip to discover there was no caramel, and tried to get one of the girls attention (she looked as though she were on heavy sedatives) she ignored me and walked away, twice. Thankfully the sweet boy that took my order to begin with was warm & welcoming and put some caramel in there for me and even filled the cup the rest of the way. One person can ruin your entire experience at a place. I'll give them another...

Used to be my favorite Dunkin, but lately it's been taking 15 minutes to get through the drive thru each morning. Once in a while is understandable, but this has become an every day thing of waiting 10 to 15 minutes. Cars are wrapped around and into the street, a d they will still make you wait at the speaker to order. It's like they are trying to artificially change the wait times to make themselves get better stats. We have started going to other stores with...

Employees are on point and super friendly, this place will actually stir your coffee so that your non-dairy creamer and sugar isn't just sitting on the bottom of your cup while many other locations won't take the time to when there's a big rush, so for that I thank you guys and gals 😁, oh and there's quite a bit of Employees on the floor so it takes absolutely no time to get you what you ordered, through the line and back on the road fast, superb crews working here...