Arby's — Restaurant in Westfield

Nice inside and clean , good food options, friendly staff - wish they were doing the voice in drive through. Also / exterior along street please fix and enhance. So much concrete and the tiniest plants. Maybe it’s part city but every business is always required to have trees - just size them to match building and large evergreens so it’s screened all year - everyone will find it regardless. But a softer look would be best to blend into community ~ just wish they wouldn’t keep allowing them to have ugly street presence or hope a retailer would step up to create it . We drive this area a lot to grand park and despite reporting it , it still is concrete everywhere with no trees / creating an eye sore...

I placed an order for the be pulled pork sandwich. I was asked what kind and choose the sweet and sour flavor. However when I took a bite of the sandwich, there wasn’t any sauce on it. So I looked in the bag to see if it came separately and there wasn’t a packet in the bag. Normally sauce isn’t an issue. But when it’s part of the sandwich then it kinda is. So I tried calling in about my order and no answer. I tried calling a few more times, no answer. So it seems like the customer service experience...

Worse food ever. I had Arby’s before we loved it. Location Carmel. IN. But the location in Westfield indiana had bad experience. Ordered roasted beef burger 2 of those. My son called it sad burger. Tasteless and gross looking. Took back to the front girl she said apologize and I dumped the whole food in garbage in front of her. Again she said apologize. Never compensated. Bunch of employees and a manager were doing meeting, don’t know about what? For this...