I recently visited Navarro's Taqueria and had a somewhat mixed experience. On the positive side, the place was clean and the service was polite. However, there were several aspects that didn't quite hit the mark for me.
Firstly, the food quality was just okay. The dishes were good but didn't particularly stand out in comparison to other taquerias. I also tried their agua frescas, specifically the mango flavor, and unfortunately, I wouldn’t recommend it.
The major issue I encountered was with the accuracy of our order and how it was handled. We ordered 6 tacos but received 6 burritos instead. Additionally, our request to add avocado to the nachos was overlooked. While they did comp the avocado, resolving the main order mix-up was disappointing. We ended up paying for both the burritos (which we didn't initially want) and the tacos (which we did want), rather than being offered a refund for the burritos. This felt a bit unfair, especially since we had no intention of eating the burritos and they're now just sitting in our fridge.
I do want to note that the staff, particularly the girl at the register, seemed new and was very polite, so we didn’t make a big fuss about it. However, I did expect better customer service in terms of resolving the issue, such as offering some of the tacos we originally ordered without additional charge.
In conclusion, while Navarro's Taqueria has the basics down with cleanliness and polite service, there's room for improvement in food uniqueness, beverage quality, and customer service, especially in handling order mistakes. I might give it another try in the future, but for now, it’s not on my list of top...
Read moreWish I could give them 0 stars! I never leave bad reviews but I have to for this restaurant. It was my first time there and as soon as I walked in I had a bad experience! First I was very annoyed that I was not greeted by the young girl at the front and when I gave her my order she was very rude and not friendly at all! I seen her being nice to the men that walked in but maybe she was just being a hater with me! Her bad attitude towards me rubbed me the wrong way. I asked for a breakfast burrito but no meat! No bacon and no sausage because I do not eat meat and haven't in 9 years. She took my order and I sat down to wait. When she brought out my burrito I seen it had bacon in it so I took it back to her and told her that I said no meat! And she said "oh you said that" while she rolled her eyes! I said yes!! No meat please. Then I waited for my burrito to come out again and when she brought it out it now had sausage in it!! I was so annoyed at this point I told her again I said no meat!!! And then I said never mind it's fine in a sense I wanted nothing to do with the burrito at all and she just said ok and left my table! I think she thought I meant it was ok but it wasn't. Now I was upset that she didn't offer to refund me or make it right in any way! I did not eat the burrito and I told her I didn't want it at all anymore and she still didn't offer anything to fix it! I literally was so upset I walked out of the restaurant still hungry with no food and money wasted because she couldn't offer a refund! This is no way to run a business at all! I will never recommend this restaurant to anyone nor will I...
Read moreWe were greeted when we walked in. The cashier was very patient with all of our questions and let us taste the cucumber lime drink to be sure we liked it. He was very nice and service was very quick. The place is quite small and the music is a bit loud. The people near us had two kids on tablets playing them loud too. Made it a bit crazy. The salsa bar had many choices and plenty of carrots, cucumbers, limes, and such. I ordered the chorizo and eggs plate with lettuce instead of beans. The chorizo was not too greasy and the rice was tender and flavorful. The chips are super crunchy and the sauce that comes with them was delicious. The cucumber lime drink and the pineapple drink were yummy and not overly sweet. Hubby did get the mango passion fruit drink and he loved it. He ordered the lengua, tripa, cabeza and cecina tacos. They were juicy and flavorful too. The green sauce was yummy and the carrots were a little spicy. Definitely a filling and delicious meal. We will...
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